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Wally's Ford of Seneca Falls

Seneca Falls, NY

4.7
85 Reviews

2027 Rte 5 & 20 W

Seneca Falls, NY

13148

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Showing 85 reviews

November 17, 2020

I purchased a Ford F150 from Fuccillo Ford of Seneca Falls. My experience there was great. My sales guy, Marcus, was amazing. No pressure from him what so ever. Laid back sales. Showed me several differ More

by Eclipse41107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Tibbetts
Nov 20, 2020 -

Wally's Ford of Seneca Falls responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Fuccillo Ford Seneca Falls. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, John Torrese General Manager (315)568-9881

August 15, 2020

Great experience! Marcus is so genuine and makes you feel very comfortable! The finance guy S was extremely helpful and knowledgeable! High-quality service, Thanx More

by kisha.vest
Recommend Dealer
Yes
Employees Worked With
Marcus and S from financing. Didn't meet Roger, Roger Tibbetts
Aug 19, 2020 -

Wally's Ford of Seneca Falls responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Regards, John Torrese General Manager (315)568-9881

August 05, 2020

Worst experience of my life. The sales person was rude, abrasive, and lied. I will never go there or recommend. Even ripped the papers out of my hand......... highly do not recommend. Honeslty would rate l More

by Kk6
Recommend Dealer
No
Employees Worked With
Roger Tibbetts
Aug 07, 2020 -

Wally's Ford of Seneca Falls responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Regards, John Torrese General Manager (315)568-9881

July 03, 2020

wonderful and easy for me, made buying a new car fun! The dealership was keeping up with all the requirements for the Covid 19 virus, The staff was helpful and it was stress free for me. I was treated wel More

by lindasgilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus and Shane , Roger Tibbetts
Jul 08, 2020 -

Wally's Ford of Seneca Falls responded

Linda, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, John Torrese General Manager (315)568-9881

March 04, 2020

I was impressed by how easy this process was for a first time car buyer, and honestly it was way less stressful than I anticipated. Also Tony, was such an amazing help and got me in a new safe car the same More

by Amber L.
Recommend Dealer
Yes
Employees Worked With
Tony, Shady, and all the other gentlemen who helped!
Mar 09, 2020 -

Wally's Ford of Seneca Falls responded

Amber, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, John Torrese, General Manager, (866) 205-8037

February 04, 2020

Great people This is our 1st Ford and so far we couldn’t be happier. We were treated great by the people and the SUV is wonderful More

by ddfrodo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not pay attention to names, Jordan was main person we dealt with
Feb 04, 2020 -

Wally's Ford of Seneca Falls responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, John Torrese, General Manager, (866) 205-8037

January 30, 2020

By far the best dealership in area. Have perchased 6 cars in all from them and had great deals and friendly service every time. Will work with everyone More

by B Smith
Recommend Dealer
Yes
Employees Worked With
Markus payne, Roger Tibbetts
Feb 04, 2020 -

Wally's Ford of Seneca Falls responded

Thank you for the feedback! We are happy to hear about your positive experience at Fuccillo Ford Seneca Falls, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, John Torrese, General Manager, (866) 205-8037

November 22, 2019

Simply the best dealership that I have ever delt with. Friendly, honest, and comforting for the customer. I can’t say enough how the whole team treated me. Jordan, Roger, Shady were all awesome. Than More

by Brian
Recommend Dealer
Yes
Employees Worked With
Jordan Hamilton, Shady, Roger Tibbetts
Dec 02, 2019 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, John Torrese, General Manager, (866) 205-8037

October 27, 2019

Experience was Huge Awesome place to look for a vehicle. Everybody works hard together as a team to ensure you are desires are met. Thank you so much Rozeta, Roger, Shady More

by Maroons10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rozeta, Shady, and Billy, Roger Tibbetts
Oct 29, 2019 -

Wally's Ford of Seneca Falls responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Torrese, General Manager, (866) 205-8037

October 26, 2019

Rozeta,Roger,Shady,Billy THANK YOU SO MUCH!! Great Customer Service, you guys did an amazing job, got me and my boyfriend both into brand new cars that we love! Thank you, wil More

by Carleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rozeta, Shady, Billy, Roger Tibbetts
Oct 29, 2019 -

Wally's Ford of Seneca Falls responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, John Torrese, General Manager, (866) 205-8037

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