Wally's Nissan of Hazleton

Wally's Nissan of Hazleton responded

Thank you for your positive feedback on J's service! J was attentive to your budget and provided a thorough review of the available vehicles and their prices. Walking around the facility ensured you were familiar with the layout for future visits. If all goes well, you might have the opportunity to return for a truck trade-in next time.

Wally's Nissan of Hazleton responded

Thank you for your positive feedback on Brian's friendliness and knowledge. We're glad to hear he addressed all your questions and concerns effectively. However, we apologize for the inconvenience you experienced with Car Vision Nissan not providing a form indicating the length of your vehicle loan and the interest rate. It's disappointing to hear about the lack of customer service when you requested assistance with obtaining that documentation. We understand your frustration, and we will address this matter internally to ensure such issues are resolved in the future. Your feedback is important to us, and we appreciate you bringing this to our attention.

xtrooper responded

I stopped into the dealership later in the afternoon and Anthony took care of things and supplied me with a copy of the aforementioned document. He handled things commendably. Thank him for me and thank you for your invaluable assistance.

Wally's Nissan of Hazleton responded

Thank you for your positive review! We're thrilled to hear that Pearl and her manager, along with the entire team, provided you with an awesome experience. Their welcoming demeanor and extensive knowledge were instrumental in making your experience easy and enjoyable. We appreciate your kind words and are grateful for the opportunity to assist you. If you have any further needs or questions, please don't hesitate to reach out. Thank you again for choosing our team!

Wally's Nissan of Hazleton responded

Thank you for your positive review of your experience at Car Vision Nissan and working with Brian! We're thrilled to hear that you received excellent customer service during your visit. Brian's knowledge and assistance in helping you find the perfect ride is commendable. We're glad to hear that Brian went above and beyond for you as a customer. We appreciate your kind words and recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Car Vision Nissan and for acknowledging Brian's exceptional customer service!

Wally's Nissan of Hazleton responded

Thank you for your enthusiastic review! We're thrilled to hear that Pearl provided you with the best service possible. Congratulations on getting your new vehicle, and we're delighted to know that you're feeling happy about it. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support, and once again, thank you for choosing Pearl and our team to help with your vehicle needs!

Wally's Nissan of Hazleton responded

Thank you for your glowing review of our customer service team and especially Pearl! We're delighted to hear that everyone was kind and helpful throughout your experience. We understand the importance of customer service, and we're thrilled that our team's treatment made a positive impression on you, especially as a fellow business owner. Pearl's knowledge, politeness, and honesty were valuable assets during your search for a vehicle, and we're grateful for the trust you placed in her. We appreciate your intention to refer your family members and friends to Pearl in the future. Thank you for your kind words and for choosing our business. It was our pleasure to assist you!

Wally's Nissan of Hazleton responded

Thank you for your wonderful review of your experience with Brian! We're thrilled to hear that his knowledge, professionalism, and friendly attitude made the car buying process effortless for you. Going above and beyond to find the perfect vehicle that meets your needs and preferences showcases his dedication to customer satisfaction. Brian's patience and willingness to answer all your questions instilled confidence in your decision. We appreciate your high recommendation of Brian to anyone in search of a new car, as their exceptional service and expertise truly set them apart. Thank you for your kind words, and we're glad we could make your car buying experience enjoyable!

Wally's Nissan of Hazleton responded

Thank you for your positive review of Pearl's excellent service! We're thrilled to hear that she was able to understand your needs and deliver exactly what you were looking for. Pearl's professionalism throughout the process is commendable, and we're grateful to have her as part of our team. We will make sure to pass along your kind words to Pearl. Thank you once again, and we appreciate your feedback!

Wally's Nissan of Hazleton responded

Thank you for your outstanding review of your car buying experience at Car Vision! We're delighted to hear that Joimy provided you with excellent service. Their knowledge, friendly demeanor, and lack of pushiness made the process enjoyable for you. It's wonderful that they were able to find you the perfect car within your budget. We're pleased to hear that the financing process went smoothly, and we take pride in offering impressive after-sales service. Your high recommendation of Joimy for a hassle-free car buying experience is greatly appreciated. Thank you for awarding us 5 stars, and we're grateful to have been a part of your car buying journey!

Wally's Nissan of Hazleton responded

We're genuinely pleased to hear that your first car-buying experience with Car Vision Nissan was made smoother with the help of Pearl. We appreciate your feedback and will certainly convey your gratitude for assisting with the car delivery to the nearest location.