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Wally's Volkswagen of Schenectady

Schenectady, NY

4.5
1,222 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,222 reviews

January 19, 2023

If I could give this dealer a lower rating I would. Besides the shady dealing they tried to do to my daughter on her purchase, their business manager was rude, condescending and a liar. The sales manag More

by Pbrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Business Manager, Moody Ashkar, Grayson Brooks
Jan 23, 2023 -

Wally's Volkswagen of Schenectady responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our sales department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Moody Ashkar General Manager moodya@wallysautogroup.com

Jan 23, 2023 -

Pbrand responded

If that was the case, why did you stand there and allow it to happen over the course of THREE days. It’s clear to me it is standard practice.

August 30, 2022

Bill was the very best sales rep ever! !!! I recommend everyone see him for your Volkswagon purchases. More

by stayoutmylife583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 02, 2022 -

Wally's Volkswagen of Schenectady responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Wally's Volkswagen of Schenectady Team

July 31, 2022

Dan made my experience such a pleasure. He is very knowledgeable and informative. I love my new Taos. More

by Blueangle39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goodrich
May 04, 2022

Setting up service was very easy, dates and times available are very accommodating and the staff is very friendly and helpful More

by SCOTT_MYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wells
April 29, 2022

My experience was very good they worked with me and delivered and registered my car. Since I purchased they have called and checked to see if I had any questions or concerns. Would return there in t More

by SJLSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Watson
April 27, 2022

shawn was great to have. he was accommodating and even came in on his day off. More

by GPUGH8382
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kerwin, Shawn Maxwell
April 23, 2022

They are not the closest dealer to me but most definitely the best around, well worth the extra drive . More

by thundrkiss1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wells
April 20, 2022

Clean friendly and professional! ! Our transaction was done in a timely manner. Dan took excellent care of us! More

by NQUINN01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goodrich
April 15, 2022

THEY TOOK CARE OF MY CAR LIKE IT WAS THEIR MOM'S OWN CAR . GREAT TEAM More

by HOMETOWNAUTOGLASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Periard
April 12, 2022

Had a fantastic experience at Fuccillo Volkswagon and that is all because of our sales person Dan Goodrich. Dan made the car shopping experience fun, informative, and just overall an amazing experience. More

by Gabrielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goodrich