Wally's Volkswagen of Schenectady

Excellent but no car wash! All was excellent , as usual, except this time they did not wash my car. Every other time it was washed. This time it was not. All was excellent , as usual, except this time they did not wash my car. Every other time it was washed. This time it was not. More

NYS Inspection & repairs Don McLennan was quick efficient and smart. I told him I knew my car needed brake work for mu NYS inspection and he managed to get it inspected and re Don McLennan was quick efficient and smart. I told him I knew my car needed brake work for mu NYS inspection and he managed to get it inspected and repaired in the most economical fashion in the same day. More

Recall Service Exceptional service! I especially like the texts which kept me continually updated. Also my request to have my car ready at a certain time was fulfi Exceptional service! I especially like the texts which kept me continually updated. Also my request to have my car ready at a certain time was fulfilled so that I had. O issues with child care! More

Tiguan Came in to look at a 2016 Tiguan. Very impressed with the upkeep and service that was provided as a courtesy prior to purchasing. Great overall experi Came in to look at a 2016 Tiguan. Very impressed with the upkeep and service that was provided as a courtesy prior to purchasing. Great overall experience! Will recommend to my friends! More

Great experience! Donnie is great - always a pleasure working with him. Love the new service center - waiting room is comfortable, bright, clean and welcoming. The sta Donnie is great - always a pleasure working with him. Love the new service center - waiting room is comfortable, bright, clean and welcoming. The staff was friendly and professional. We'll be back in October for our annual inspection and new tires! More

Oil change Friendly staff, clean waiting room. Had appointment so took me right in. Did take over a week to get appointment but it was only an oil change. Friendly staff, clean waiting room. Had appointment so took me right in. Did take over a week to get appointment but it was only an oil change. More

Basically a pretty professional, seamless experience Chad was nice and easy-going and easy to deal with. He was professional but friendly, and also helpful. The overall experience was pretty pleasant fo Chad was nice and easy-going and easy to deal with. He was professional but friendly, and also helpful. The overall experience was pretty pleasant for buying a car. He made the experience relatively easy. More

Oil service Scheduled an appointment and brought my car in. Informed the service advisor that I had to pick up my grandchild at a certain time and they had the se Scheduled an appointment and brought my car in. Informed the service advisor that I had to pick up my grandchild at a certain time and they had the service completed with time to spare. More

Courteous & prompt I came in for an oil change. I had made an online appointment for Saturday @ 1 pm. One of the service technician assisted me sharp at 1 pm. The Oil ch I came in for an oil change. I had made an online appointment for Saturday @ 1 pm. One of the service technician assisted me sharp at 1 pm. The Oil change should have taken 90 minutes or so. Since I leave nearby the VW Fucillo location I went home. I received a phone call from the same technician not more then 1 hour later. I do appreciate, the fact that VW Fuccillo is open until 5 pm on a Saturday. More

Recall service I had an appointment for 11AM on Aug 2 2019, due to excessive traffic I was 20 minutes late....when I checked in I was told no problem.....the service I had an appointment for 11AM on Aug 2 2019, due to excessive traffic I was 20 minutes late....when I checked in I was told no problem.....the service order was written up and the car taken and updated. Don the Service writer was very helpful. More