Wally's Volkswagen of Schenectady

Beetle Bug Happiness 🌸 This Dealership has amazing customer service! I went to another dealership in South Burlington VT and had nothing but headaches for Volkswagen. Bill This Dealership has amazing customer service! I went to another dealership in South Burlington VT and had nothing but headaches for Volkswagen. Bill W. was a very nice guy. He was Not Pushy on the product but let me go about my business I really appreciate that also I did not experience the car game with dickering the price they gave me a great trade in price and a great price for my new Beetle! I would highly recommend this Dealership!! More

Great experience! My leasing experience at Fuccillo was fast and easy. They went out of their way to get me where I needed to be. Super quick turnaround. I would highly My leasing experience at Fuccillo was fast and easy. They went out of their way to get me where I needed to be. Super quick turnaround. I would highly recommend Fuccillo VW and all their sales staff! More

Amazing Chad was a very helpful salesman and showed me everything about every car. He did an amazing job helping me find the perfect car for me Chad was a very helpful salesman and showed me everything about every car. He did an amazing job helping me find the perfect car for me More

Great/fast service I had my VW in for a new dash cluster (the original had cracks in the glass). I was told it would take 3 hours to fix- they were done in 1 hour! Every I had my VW in for a new dash cluster (the original had cracks in the glass). I was told it would take 3 hours to fix- they were done in 1 hour! Everyone was very pleasant to work with, especially Don who is an excellent service specialist! Easy to work with and very caring and accommodating. More

Horrible service. Car was supposed to be "detailed" as a gesture of customer service from a previous bad experience but all they did was vacuum the interior and hose of Car was supposed to be "detailed" as a gesture of customer service from a previous bad experience but all they did was vacuum the interior and hose off the outside. Smoke and mirrors service. Disappointing that's they did a bad job on the reward they gave me for doing a previous bad job. It's either incompetence or done with intent. Either way unacceptable. More

New car purchase My husband and I had a great experience, lovely staff, and easy transaction. We are excited to own our atlas and will highly recommend VW to all of ou My husband and I had a great experience, lovely staff, and easy transaction. We are excited to own our atlas and will highly recommend VW to all of our friends and family, and this dealership is a huge part of that More

Awesome! Great service, everything about the dealership is top notch. Don is a superstar and a proper brand ambassador for Volkswagen. He should be named VW Great service, everything about the dealership is top notch. Don is a superstar and a proper brand ambassador for Volkswagen. He should be named VW Employee of the Year with the expert customer service and multitasking skill he provided! Thank you Fuccillo VW of Schenectady and especially Don, my hats off to you all. More

Very quick recall service Service for headlight adjusting screw cap recall was very quick. The time to be helped by the service department was not as quick as it could have b Service for headlight adjusting screw cap recall was very quick. The time to be helped by the service department was not as quick as it could have been. Very professional in demeanor and even informed me about a recall that had not been serviced at that time. More

New car I was pleasantly surprised with the service I received from Bill. His laid-back demeanor made the car buying process easy. I would recommend him to a I was pleasantly surprised with the service I received from Bill. His laid-back demeanor made the car buying process easy. I would recommend him to a friend! More

Professional and Courteous Dealership & Sales Staff I thoroughly enjoyed dealing with Chad for my VA Jetta purchase. His pleasant manners, thorough professional approach, and willingness to respond to a I thoroughly enjoyed dealing with Chad for my VA Jetta purchase. His pleasant manners, thorough professional approach, and willingness to respond to all our concerns were refreshing. I have dealt with many dealerships in my life, and this was one of the best and least stressful experience, largely due to Chad. A refreshing example. More