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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,417 Reviews

1,417 Reviews of Walser Burnsville Mazda - Service Center

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March 14, 2025

Appreciate that I didn't get charge for pulling code, deleting it, and explanation was easy to understand. So far service been excellent and honest. That's why I still drive 45min for the service. More

by vang241_lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

I have historically provided a 5 star review to Walzer. This experience was awful. Here is my experience: Initially came in because a one week old battery in my RX8 was dying daily. My service rep was B More

by HAROLDFAGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
March 13, 2025

It appeared to me that a very thorough job was done in servicing my vehicle. More

by mgrohovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick H
March 13, 2025

Always ready for my service; no waiting. Service is completed as promised or earlier. Video and explanations are thorough. Nice staff More

by kgeor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
March 13, 2025

Friendly and positive employees that seem attentive to customer concerns and problems. The facility and waiting room is inviting and comfortable. More

by eflesland01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great attention to detail. .i had forgotten my tires were low on air due to cold weather, but they filled my tires in addition to replacing my still.umder warranty battery and r More

by aubreyweatherly7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Very little communication from the dealer - I had to reach out multiple times and very little was done to my car More

by NeverMazdaAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Although in the past I have had a few negative experiences here, my last few have really turned it around. I made a wise decision when I purchased my 2015 CX5, and I purchased the full wrap warran More

by mariesherrard07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Crawford---service. 5 stars plus
March 10, 2025

Very attentive of my concerns, explained in depth of car issues with all in a pleasant manner More

by mgunderoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Trustworthy and best in the business. I’m always confident of the work done here. More

by DXMN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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