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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,456 Reviews

1,457 Reviews of Walser Burnsville Mazda - Service Center

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January 21, 2019

Scheduled Service Dropped in mid-day for my 15,000 oil change, tire rotate and check fluid tuneup and as usual I was greeted quickly with a friendly smile and a smooth More

by pkmaui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 19, 2019

Always the best!! When you buy a vehicle, you hope for the best service and follow up... with Walser you always get both. We have never been disappointed, our family h More

by THLLRVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Myers, Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 17, 2019

Oil change, tire rotation. 15000 mile check up. The computer system didn't record my appointment correctly. Instead of making me reschedule they did work and I didn't wait any longer than normal. Aw More

by Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 17, 2019

Stress free, easy and enjoyable Friendly and approachable service reps. They are very respectful and listen. I am never pressured and always reassured. Highly recommend Mazda service More

by June16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 16, 2019

Excellent sevice My maintenance work was done quickly and I was able to pick up my car at the promised time. Mike was very friendly and helpful and answered my questio More

by JKay31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 15, 2019

Courteous, clean, thorough Had tire pressure indicator going off. A week earlier had all checked out at a tire store. Replaced a stem, but that did not resolve the problem. Wals More

by ZAPPEX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Fast service Had an opening for a recall on airbags, went right over, got a loaner car to get Burnsville center Dealer called after 55 min to say car was done. More

by kusyjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Old customer, new experience! This used to be a first class service shop! The last 2 years , service has gone down considerably! The promise time doubled for waiting, the excuses p More

by AdiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Jorgenson
Jan 14, 2019 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We're very sorry to hear that your experience was not worthy of 5 stars. Customer care is important to us, and we'd like to talk with you directly about this experience. Please reach out to our General Manager (Brycen Eberwein, 218-779-4290) at your convenience. We look forward to speaking and learning how we can make this right. Thank you.

January 14, 2019

Super Service I called asking for soonest appointment for maintenance on our Mazda 3 , was offer several same-day options. The needed service and pricing were clear More

by DLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Recall replacement Very professional and efficient service. Everyone was very friendly and accommodating.looking forward to my next purchase of another CX9. Love this ca More

by KSKRISCHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

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