Walser Burnsville Mazda - Service Center

Prompt & Friendly! David was very friendly, and easy to work with. He went out of his way to call me after the credit card authorization didn't print a receipt. He cal David was very friendly, and easy to work with. He went out of his way to call me after the credit card authorization didn't print a receipt. He called me to make sure I knew it went through and didn't charge me twice. He asked me if I had any questions and gave me sound advice on my tires and their status. Thank you David! I briefly spoke with Joe Juniper about my lease and options if at al for trade in. He helped give me some good advice on waiting and then buying out the lease before term end. I drive too many miles an don't believe leasing is a good option at this time. Thank you Joe! More

New Tires New tires on the car. Very happy. Got tires on our second car. Very happy. Nick was our service tech. Very good. Spent $2200 on two cars Hope the tir New tires on the car. Very happy. Got tires on our second car. Very happy. Nick was our service tech. Very good. Spent $2200 on two cars Hope the tires work. More

Dave - Helpful Service Rep It is helpful to have all of my service records at one place so we can easily discuss what needs to be done. Dave was the service writer. He patient It is helpful to have all of my service records at one place so we can easily discuss what needs to be done. Dave was the service writer. He patiently responded to my questions. More

Josh was the best! Honestly, working with josh was an absolute pleasure! Super easy to work with, super understanding and made my life so much easier when my rear brakes Honestly, working with josh was an absolute pleasure! Super easy to work with, super understanding and made my life so much easier when my rear brakes goofed up. Thanks a ton josh! You da man! More

Mike in Service was great. He got me in and out quickly. Mike said It would take 1 hour or a little longer to get done and I was out in 50 minutes. Very nice. Although Burnsville is bit of a drive to bring Mike said It would take 1 hour or a little longer to get done and I was out in 50 minutes. Very nice. Although Burnsville is bit of a drive to bring my Miata, I enjoy coming to Walser Mazda due to the friendly, professional employees. More

Fast Service Faster than expected fix for my vehicle. They were very busy and didn't expect to get to my car for a few days, but they were able to get it done the Faster than expected fix for my vehicle. They were very busy and didn't expect to get to my car for a few days, but they were able to get it done the next day. More

Top customer service Every time I go into walser Mazda, I feel like they're thinking about me as a person, and about our business relationship for the long haul. It's neve Every time I go into walser Mazda, I feel like they're thinking about me as a person, and about our business relationship for the long haul. It's never about squeezing nickels out of me. More

Great service all the way around. Our car was serviced in timely fashion.. Very convenient check in and check out service. Extremely satisfied With willingness to help us with our ti Our car was serviced in timely fashion.. Very convenient check in and check out service. Extremely satisfied With willingness to help us with our timeline for the day. More

Dealing with an open recall. Where I live there is no Mazda dealerships. I dragged my feet in getting the recall done onbmy CX9. I am very pleased in the way I was treated and how Where I live there is no Mazda dealerships. I dragged my feet in getting the recall done onbmy CX9. I am very pleased in the way I was treated and how fast I was back on the road. I would say it would be worth the drive to go back. More

Routine maintenance Came in for oil and filter change. Recommended new tires, gave quote but I will buy elsewhere. Friendly, helpful and not pushy service. Highly reco Came in for oil and filter change. Recommended new tires, gave quote but I will buy elsewhere. Friendly, helpful and not pushy service. Highly recommend! More