Walser Burnsville Mazda - Service Center

Two Hour Oil Change I had an oil change appointment at 12pm last Saturday. I arrived at 11:30am and asked if they would be able to get in me early or if I should come bac I had an oil change appointment at 12pm last Saturday. I arrived at 11:30am and asked if they would be able to get in me early or if I should come back at my appointment time. They said it was no problem, they can get me in and it would take up to an hour. It was approaching 1pm (an hour and a half later), so I finally go in and ask what's going on and am told that they know I'm expecting it to be done at 1pm and it should only be a few minutes late. I politely informed that I was actually told it'd be done by 12:30pm and their response was that it's busy today and 1pm is what they had written down so it's not their fault. Well a few minutes turned into 30 minutes and I didn't get my car back until 1:30pm. So it took 2 hours for a fifteen minute process. Will not be going back for oil changes. More

Oil change and tire rotation Got in early and only waited 40 min. Fast, thorough and a car wash too! Highly recommend bringing your vehicle here. No hassles and very efficient! Got in early and only waited 40 min. Fast, thorough and a car wash too! Highly recommend bringing your vehicle here. No hassles and very efficient! More

Great Service The service team at Walser Mazda in Burnsville is just great. David,my service advisor, did a great job of getting my vehicle serviced and ready in sh The service team at Walser Mazda in Burnsville is just great. David,my service advisor, did a great job of getting my vehicle serviced and ready in short order. I appreciated his approach in providing advise in some additional work that was needed to keep my Mazda 3 in tip top condition! More

Excellent and Honest service dept Pleasant environment, friendly and very competent workers! I have been servicing my Mazda’s here for close to 20 years! I am a very satisfied custom Pleasant environment, friendly and very competent workers! I have been servicing my Mazda’s here for close to 20 years! I am a very satisfied customer! Mike is so awesome! More

Oil change Easy to schedule appointment. Always treated with respect. Service light comes on too early for oil change so that was adjusted for me. Always make me Easy to schedule appointment. Always treated with respect. Service light comes on too early for oil change so that was adjusted for me. Always make me feel important! More

Fantastic.. I came in for an oil change at other issues they listen to them were able to resolve them I was extremely satisfied thanks for another great service j I came in for an oil change at other issues they listen to them were able to resolve them I was extremely satisfied thanks for another great service job More

Quick and easy I always enjoy getting service done at this dealership. The wait is minimal, the employees are fun and knowledgeable, and I'm out the door before I kn I always enjoy getting service done at this dealership. The wait is minimal, the employees are fun and knowledgeable, and I'm out the door before I know it! More

Always quality service The guys in the service deapartmant are always professional and helpful. I know that I will always have quality service when going to Walser Mazda. The guys in the service deapartmant are always professional and helpful. I know that I will always have quality service when going to Walser Mazda. More

Best service I have had Very good service Chad and David were friendly very knowledgeable about the car i would definitely recommend walser to my friends and family good Very good service Chad and David were friendly very knowledgeable about the car i would definitely recommend walser to my friends and family good value for the service I had More

Showed me what they were doing Showed me the front brakes that were in need of repair as compared to the back, which were still good. Also was friendly and helpful discussing what t Showed me the front brakes that were in need of repair as compared to the back, which were still good. Also was friendly and helpful discussing what they were doing and took me out and showed me under the car. Appreciate the professionalism. More