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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,461 Reviews

1,461 Reviews of Walser Burnsville Mazda - Service Center

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August 13, 2018

Outstanding David has always gone above and beyond to make sure our vehicle is maintained properly at a honest price!! Great work David!! And Thanks again as alwa More

by mike.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 13, 2018

Awesome! Always friendly, professional, accomodating and I trust their advice. I like that they always try to accomodate me even when I don't have an appointme More

by GABYLEONARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Halverson.
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 13, 2018

Warranty Repairs and Maintenance Service Service staff was helpful and I was greeted promptly. All estimated pricing was discussed and service went just as planned. Mike was very helpful but More

by Mac0485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names, Chad Jorgenson, Joshua Zarras, Mike Kitagawa
Aug 20, 2018 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We're very sorry to hear that your experience was not worthy of 5 stars. Customer care is important to us, and we'd like to talk with you directly about this experience. Please reach out to our Service Manager (Chad Jorgenson, 952-892-9808) at your convenience. We look forward to speaking and learning how we can make this right. Thank you.

August 10, 2018

Great service. Very professional, reasonably priced and gets it right the first time every time. I trust the work being done. I love this place and they take care of More

by SABRINA7958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Halvorsen
Aug 13, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 10, 2018

Easy! Easy service appt. We did not have a scheduled appt, but Nick got us in and out quickly. We did not have to wait long at all for an oil change or a ti More

by katrinaoman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Halverson
Aug 13, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 10, 2018

Great service Appointment was easy to schedule. Very friendly staff. Oil change was completed faster than expected. I have had all service to my vehicle done here, More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
Aug 13, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 08, 2018

Oil change and service review of the car The second I got out of my car a service advisor named Joshua came over and greeted me. Throughout much of my visit he was making sure all my wants an More

by nickzarras57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Aug 09, 2018 -

Walser Burnsville Mazda responded

We are so happy to hear that you were pleased with your service experience! Thanks for the 5 star review, and we hope to see you again soon.

August 07, 2018

Met needs I didnt know I had! Always exceeds my expectations! No pressure and very friendly. Was offered a rental when needed to get a recall done. I always recommend Walser to eve More

by CMRNCHRLTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
August 02, 2018

New clutch installed It was done soon than we thought. Thanks. Mike was so good about what was to be done and very helpful. Thanks so much. Great service department. More

by DSAGMOEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
August 01, 2018

Great service and friendly staff. Felt the Great service staff, made me feel like I was a wanted valued customer. I am a man of few words and like to say and brief concise statements what my More

by HYPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
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