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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,436 Reviews

1,436 Reviews of Walser Burnsville Mazda - Service Center

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March 04, 2024

There was a miscommunication regarding service. They took accountability and corrected it. They were very professional and kind. I had a great experience! More

by RRANDJOHNSON
Recommend Dealer
Yes
Employees Worked With
A few different men
March 04, 2024

Timely, very professional. Kept me abreast of all the steps to the oil change. Let me know that I had a nail in my tire and the cost to fix it. More

by rochell.thompson23
Recommend Dealer
Yes
Employees Worked With
Nick
March 04, 2024

Excellent Experience was good. I didn't wait too long to get the car. Paperworks was done in just few minutes and Lucas is very helpful. More

by PENAFIEL.CHARLLOTE
Recommend Dealer
Yes
Employees Worked With
Lucas
March 03, 2024

My service was good. However I’m giving a poor review as the service department ran my car through the car wash with my passenger window open. More

by MCSHARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake D.
March 03, 2024

Salesman Carlos and dealership made purchasing my new Mazda CX 50 easy and worry free. I was pleased with my trade in value and financing that was offered. More

by Paulydickison0
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
March 03, 2024

They're always great in customer service. They're very helpful. Nick and Jeff are always great to work with in the service department. More

by KBIXBY10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
March 03, 2024

Friendly and efficient, they even had a video of the service so that we could see the condition of our car More

by MEIYEECHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

I asked a question about something on the video and he gave me an incorrect answer (back brake pad thickness) but was helpful in answering a different question and helping with a repair More

by SHGERCHEVA001
Recommend Dealer
Yes
Employees Worked With
Jeff
March 03, 2024

Very good work, very accommodating to my needs. Went the extra mile. Was very helpful More

by HOUGHTONDCF
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
March 02, 2024

Friendly staff & very efficient service. I'll plan to work with the team again for upcoming service needs. More

by JULIA.L.WALFOORT
Recommend Dealer
Yes
Employees Worked With
Nick halverson
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