Walser Burnsville Mazda - Service Center

Excellent customer service Great customer service, attention to detail, and follow up. Will definitely return again for future service. The facility is clean. Staff is frien Great customer service, attention to detail, and follow up. Will definitely return again for future service. The facility is clean. Staff is friendly and helpful. More

Great Service Mike communicated updates as the work was being done. Timely service and completed as expected. Thoroughly reviewed the service when picking up the Mike communicated updates as the work was being done. Timely service and completed as expected. Thoroughly reviewed the service when picking up the vehicle. Great communication! More

Felt Welcomed David was very friendly, personal, and professional. He went out of his way to ensure I knew what they were going to do and if I had any questions or David was very friendly, personal, and professional. He went out of his way to ensure I knew what they were going to do and if I had any questions or concerns. Being provided a courtesy car was very easy and accommodating. I felt very welcomed and taken care of. Thank you, Steve More

Awesome service experience For the last two years I have got my CX5 services at Walker Mazda. They are friendly, their waiting room is nice and they do what they are suppose to For the last two years I have got my CX5 services at Walker Mazda. They are friendly, their waiting room is nice and they do what they are suppose to do, fix the car. Their price mg is also reasonable. I More

Loved it Aldo was not pushy and knew the cars well. He let us make up our minds at our pace. Toyota’s service was rude so we came back to Mazda Aldo was not pushy and knew the cars well. He let us make up our minds at our pace. Toyota’s service was rude so we came back to Mazda More

Represents the dealer professionally & is customer oriented They got me in without an appointment to verify the navigation SD card. They not only verified it and replaced the defective card, but updated the nav They got me in without an appointment to verify the navigation SD card. They not only verified it and replaced the defective card, but updated the navigation software. I had had the vehicle in two weeks earlier where I purchased it and they missed doing the software updates and they were unsure whether I qualified for a warranty SD card replacement. Joshua of Walser, however, diagnosed the problem and took care of it as a warranty issue. More

Great service experience Josh maintained contact with e through the whole process - a part needed to be ordered to complete the repair and I was notified promptly when it arri Josh maintained contact with e through the whole process - a part needed to be ordered to complete the repair and I was notified promptly when it arrived. Once I got to my appointment, my car was repaired quickly and everything is running great. More

Fast and easy Went in for a recall and expressed issues with front end squeaking. They found the problem, fixed it and did recall in 90 minutes. Shuttled me to th Went in for a recall and expressed issues with front end squeaking. They found the problem, fixed it and did recall in 90 minutes. Shuttled me to the mall while service was being done. They had a few recommendations that needed tending to in the near future but no pressure. Thank you guys More

Expectations Nick and Service team FAR EXCEEDED my expectations in many ways. The work was done much more quickly than we expected and the whole experience was gr Nick and Service team FAR EXCEEDED my expectations in many ways. The work was done much more quickly than we expected and the whole experience was great from the first hello from Nick. More

Excellent service I have been coming to Walser Mazda service department since 2003. I always receive excellent service. They always over deliver on their promises, are I have been coming to Walser Mazda service department since 2003. I always receive excellent service. They always over deliver on their promises, are alwYs on time and never over sell. More