Walser Burnsville Mazda - Service Center

Got an appointment for the next day! Loving not waiting! I can be a horrible procrastinator. So I was so happy when I was able to get an appointment for the next day! The staff was very pleasant and the wait I can be a horrible procrastinator. So I was so happy when I was able to get an appointment for the next day! The staff was very pleasant and the waiting room was nice. I would definitely go here again. More

Recall Service appointment. Recall on air bag replacement finished ahead of estimated time. Mike very helpful and aware of my service needs. Very top quality customer service. Recall on air bag replacement finished ahead of estimated time. Mike very helpful and aware of my service needs. Very top quality customer service. Thanks. More

Fantastic They were very accommodating! They were very pleasant as well. They gAve me a loner car as well which was very good! I appreciated it They were very accommodating! They were very pleasant as well. They gAve me a loner car as well which was very good! I appreciated it More

tuneup fixed a tire with a nail in it checked and rotated tires. gave the car a good car wash so that it looks new. price was good for tuneup and tire fixed a tire with a nail in it checked and rotated tires. gave the car a good car wash so that it looks new. price was good for tuneup and tire repair More

Mazda CX-5 service The dealer helped me understand why my car did not start. They upgraded the PCM software and now everything works great..at no charge to me. Thank The dealer helped me understand why my car did not start. They upgraded the PCM software and now everything works great..at no charge to me. Thanks! More

Service Check In-Chad I think his name was I’ve always loved having my vehicles serviced at Walser, however, a new service check in employee kept telling me that it was recommended to have my s I’ve always loved having my vehicles serviced at Walser, however, a new service check in employee kept telling me that it was recommended to have my spark plugs changed 9,000 miles ago. I told him I understand the recommendations but all my inspections haven’t indicated that I needed new spark plugs. He again said that I should have them changed as I’m overdue for $400 dollars and 3 hours of service. Again I told him that I was unaware there was an issue with my spark plugs and that I didn’t have 3 hours to wait for my car. I was just in for an oil change and tire rotation today. He still didn’t let it go saying that I was making a bad decision and that with the free loaner cars that I didn’t have an excuse to not do it. I finally just had to walk away and go grab some popcorn. Not once since I’ve been servicing TWO vehicles at Walser have I ever felt so pushed to do something. I get it, it’s recommended to change the spark plugs at 60,000 miles, but if I want to use every once of energy in my spark plugs before they run out of time, I have that right. More

Mileage check-up Great attitude and friendliness in delivering service, even when i reminded them about the car wash. Sales dept gave me a copy of my lease upon reques Great attitude and friendliness in delivering service, even when i reminded them about the car wash. Sales dept gave me a copy of my lease upon request. More

Oil change/tire rotation Everyone was very friendly and efficient. My car was done way before expected. I will be bringing me vehicle here for all my oil changes. Everyone was very friendly and efficient. My car was done way before expected. I will be bringing me vehicle here for all my oil changes. More

Always awesome! Called and had an appointment for 20 minutes later. Nick is excellent! Accomplished everything in under an hour and we’re very thorough with the work. Called and had an appointment for 20 minutes later. Nick is excellent! Accomplished everything in under an hour and we’re very thorough with the work. More

Recall made easy I enjoyed all the amenities (free snacks, spacious lobby, and coffee service). The courtesy of the staff never waivers with each visit. Josh made sure I enjoyed all the amenities (free snacks, spacious lobby, and coffee service). The courtesy of the staff never waivers with each visit. Josh made sure to provide a timeline for the work being done, and the service department made sure to deliver! More