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Walser Honda - Service Center

Burnsville, MN

4.7
2,287 Reviews

2,287 Reviews of Walser Honda - Service Center

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July 25, 2024

Had a appointment for a oil change arrived 10 min early took almost 3 hours More

by ZZZPLAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the employee wss
July 25, 2024

Great service great turn around time knowledgeable service advisors knowledgeable mechanics very clean dealership enjoyable experience More

by STEVE.DELLWO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
July 25, 2024

I had to schedule an appointment for an oil change 5 days in advance and it took over 2.5 hours. If I have to make an appointment that far in advance I would expect my oil change to be done in under an hour More

by AMSEIBERT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure on employees
July 25, 2024

Car was dropped off at 9am. At 2:30pm I still had not heard from anyone on the status of it. I ended up calling them and nobody answered so it went to voicemail. About 30 minut More

by JANDJI468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Justin was great to work with, always does a great job! We purchased our car at Walser and have done our service there as well. More

by NANCY.HULSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
July 25, 2024

They were friendly, courteous, and professional. I got in and taken care of. Thank you. More

by ronsuewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Good contact with service writer. My questions were answered and then I went to the Parts Dept. The person who helped me was very thorough. I needed touch up paint for my CR V and More

by STEVE7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Walk-in service, was in the area when warning light showed up. Quick and efficient extended warranty work. More

by SVEIN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Uncustomarily sketchy service on this visit with my 2021 HR-V. The dealership called in for recall work to be done but did not have the parts needed to do the work. More

by COUFGUY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

This dealership is very efficient. Once you drive into the garage someone comes to help very quickly. Thank you for the great service! More

by BRANDIPAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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