Walser Honda - Service Center

Had a appointment for a oil change arrived 10 min early took almost 3 hours took almost 3 hours More

Great service great turn around time knowledgeable service advisors knowledgeable mechanics very clean dealership enjoyable experience service advisors knowledgeable mechanics very clean dealership enjoyable experience More

I had to schedule an appointment for an oil change 5 days in advance and it took over 2.5 hours. If I have to make an appointment that far in advance I would expect my oil change to be done in under an hour in advance and it took over 2.5 hours. If I have to make an appointment that far in advance I would expect my oil change to be done in under an hour at the longest… More

Car was dropped off at 9am. At 2:30pm I still had not heard from anyone on the status of it. I ended up calling them and nobody answered so it went to voicemail. About 30 minut At 2:30pm I still had not heard from anyone on the status of it. I ended up calling them and nobody answered so it went to voicemail. About 30 minutes later someone called me back. Not very good communication. More

Justin was great to work with, always does a great job! We purchased our car at Walser and have done our service there as well. We purchased our car at Walser and have done our service there as well. More

They were friendly, courteous, and professional. I got in and taken care of. Thank you. I got in and taken care of. Thank you. More

Good contact with service writer. My questions were answered and then I went to the Parts Dept. The person who helped me was very thorough. I needed touch up paint for my CR V and My questions were answered and then I went to the Parts Dept. The person who helped me was very thorough. I needed touch up paint for my CR V and he took the time to show me how the new type works. Very helpful. More

Walk-in service, was in the area when warning light showed up. Quick and efficient extended warranty work. showed up. Quick and efficient extended warranty work. More

Uncustomarily sketchy service on this visit with my 2021 HR-V. The dealership called in for recall work to be done but did not have the parts needed to do the work. HR-V. The dealership called in for recall work to be done but did not have the parts needed to do the work. More

This dealership is very efficient. Once you drive into the garage someone comes to help very quickly. Thank you for the great service! Once you drive into the garage someone comes to help very quickly. Thank you for the great service! More