Walser Hyundai - Service Center

Very friendly, Fast, easy to get an appointment, very efficient and knowledgeable, comfortable waiting area efficient and knowledgeable, comfortable waiting area More

Took a long time despite having an appointment, the confused service person was regarding warranty coverage, confused service person was regarding warranty coverage, More

Clean with knowledgeable service managers. The work was explained throughly and in easy to understand terms. The work was completed promptly The work was explained throughly and in easy to understand terms. The work was completed promptly More

I bought my 2024 Venue from Walser Hyundai last June and yesterday was in for my second oil change and check up. The service department is very nice and very knowledgeable, answering my questions with patie yesterday was in for my second oil change and check up. The service department is very nice and very knowledgeable, answering my questions with patience. I appreciate the quality work they do and will continue to bring them my business. More

The service provided is individual and staff keep you informed of progress throughout the visit. The multi-point inspection provides reassurance that all is good. I feel confident that Walser has my best informed of progress throughout the visit. The multi-point inspection provides reassurance that all is good. I feel confident that Walser has my best interest at heart. More

They were curious and kind. The work was done ahead of schedule. They even helped my with my bluetooth. The work was done ahead of schedule. They even helped my with my bluetooth. More

Went in for a complimentary oil change and tire rotation . Told this to the service agent upon entering . Found out when I got home after locking at the receipt that they did not do the tire rotation .ve . Told this to the service agent upon entering . Found out when I got home after locking at the receipt that they did not do the tire rotation .very very disappointing!! More

In and out more quickly than I'd expected. Steve's a good guy. Twelfth word, Thirteenth Word. Fourteenth Word. Fifteenth word. (No kudos for survey designer.) Steve's a good guy. Twelfth word, Thirteenth Word. Fourteenth Word. Fifteenth word. (No kudos for survey designer.) More

I haven't spent much time having my car repaired at dealers over the years. When I did, it wasn't usually a good experience. The dealers currently treat their customers like they appreciate them. I hav dealers over the years. When I did, it wasn't usually a good experience. The dealers currently treat their customers like they appreciate them. I have had positive experiences at my Hyundai dealer. More

The service department lost the paperwork on my car and I ended up waiting twice as much time as was needed. I waited in the shop and after the allotted time that I was supposed yo want I checked in at t ended up waiting twice as much time as was needed. I waited in the shop and after the allotted time that I was supposed yo want I checked in at the service advisor desk. He said that the paperwork was put to the side and hadn't been started yet. The overall Service Manager came out and was very not concerned at at. Wanted to get me a rental. But I use my car and couldn't accept the rental. I needed to wait for the car. He said I'd have to wait for the car to be fixed. Basically that was all the Service Manager had said. I didn't see him again during my visit. The Service Advisor Carl Riedl was very compassionate and came and followed up with me during the additional time to get the car fixed. If only the actual Service Manager had the same compassion. My time is just as valuable as your time. I was not happy that it was almost doubled the amount of time that it took to get the car actually fixed from what was promised. More