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Walser Metropolitan Ford

Eden Prairie, MN

Overview
Employees
Reviews
Vehicles
4.3
823 Reviews
The team at Walser Metropolitan Ford would like to welcome you to our dealership in Eden Prairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 823 reviews

November 14, 2026

We did not get a friendly or welcoming reception at all from the service writer. Throughout our entire interaction with him we felt like it was an inconvenience for him to help us. More

by 04dynamite
Recommend Dealer
No
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November 14, 2026

Brian Burt and the technicians are fantastic. The unautomated system for scheduling and payment is awful. Use Metropolitan Ford’s system…it was wonderful and convenient. More

by EFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burt
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November 14, 2026

Excellent technicians, friendly, keep customers informed. Always done when promised. Keeps customer informed during the process. More

by jdzub43
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 14, 2026 -

Walser Metropolitan Ford responded

We're glad you found our technicians skilled and welcoming, with clear updates and service completed on schedule for your Ford Escape.

November 13, 2026

Treated like I was important. Fast service. Nice waiting room. Every thing taken care of. Met my needs More

by weinngale45
Recommend Dealer
Yes
Employees Worked With
Brian Burt
Print
Nov 13, 2026 -

Walser Metropolitan Ford responded

We're pleased our team made you feel valued while taking care of your Ford Escape. Hearing that the service was prompt and the waiting area comfortable makes your kind words especially rewarding.

November 13, 2026

Great service and communication. Appreciate the vehicle pickup. Friendly staff. Now I have to hit a 15 word minimum for some reason. More

by Ben.raley@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Platteter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wohnoutka Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver
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Nov 13, 2026 -

Walser Metropolitan Ford responded

We're glad the vehicle pickup was helpful during service on your Ford Expedition Max. Your kind words about our team's welcoming approach and clear communication mean a lot to us.

November 13, 2026

I can count on them taking good care of me and my F-150 I feel I can depend on the service department. More

by darploew
Recommend Dealer
Yes
Employees Worked With
Mike Knisley
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Nov 13, 2026 -

Walser Metropolitan Ford responded

Knowing you feel confident in the care our service department provides for you and your F-150 means a lot to us. Thank you for trusting our team.

November 12, 2026

They brought my car to me after it was done! Huge time saver! Excellent job getting my parking sensors fixed. More

by Dtdrum
Recommend Dealer
Yes
Employees Worked With
Brian Burt
Print
Nov 12, 2026 -

Walser Metropolitan Ford responded

We're glad delivering your Ford Expedition after service saved you time and that you're pleased with the parking sensor repair. Thank you for the five-star rating!

November 11, 2026

The transition of taking over the dealer is kind of obvious. I am still waiting for the card that has the 5 digit code for the driver door push button combo More

by bradford.blomquist
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 12, 2026 -

Walser Metropolitan Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 11, 2026

Very good The guy that I worked with when I brought the vehicle in was very good. Had very good experience with the dealership and everything was very well done More

by billnsue
Recommend Dealer
Yes
Print
Nov 11, 2026 -

Walser Metropolitan Ford responded

Knowing you felt well taken care of during the service on your Ford Edge means a lot to our team. Thank you for the five star rating!

November 11, 2026

Helpful, friendly, and professional. The Techs and Mechanics do top notch work, and I wouldn't bring my truck anywhere else. More

by moped2monster
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Nov 11, 2026 -

Walser Metropolitan Ford responded

Your confidence in our technicians and mechanics means a great deal to us. We're happy you felt well supported and pleased with the quality of service on your Ford F-150.

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