Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walser Metropolitan Ford
Eden Prairie, MN
823 Reviews
The team at Walser Metropolitan Ford would like to welcome you to our dealership in Eden Prairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 823 reviews
November 11, 2026
I came in for an oil change and a recall notice. The service manager that assisted me was diligent in reviewing my needs and explained clearly why the recall had been paused. He offered me some serv The service manager that assisted me was diligent in reviewing my needs and explained clearly why the recall had been paused. He offered me some service suggestions on my next visit without being overly aggressive in selling me the need for immediate service. I appreciated that. More
by Steve M
Verified CustomerEmployees Worked With
Donovan Skistad
November 11, 2026
Not helpful, the advisor did not listen to my concerns and dismissed them. He did not think outside of the box to help me. I Took vehicle to a different dealer and they welcomed me in and helped/listened. and dismissed them. He did not think outside of the box to help me. I Took vehicle to a different dealer and they welcomed me in and helped/listened. More
by gsam5440
November 08, 2026
My experience was excellent! ! The entire process was excellent.. Mike Kniseley communicated with me on every job and when I could expect completion of the work needed. I also had ! The entire process was excellent.. Mike Kniseley communicated with me on every job and when I could expect completion of the work needed. I also had my vehicle picked up and delivered.. I couldn't ask for better service from Mike Kniseley, Joe Mazurek or Don and Charlie.. very professional.. Walser Metropolitan Ford is so fortunate to have a great service staff.. Thank you again Paula Hagan More
by PAULAHAGAN.MN
Employees Worked With
Mike Kniseley
November 06, 2026
Poorest customer service I have received at this location and I put it all down to the Walser takeover. Had a scheduled appointment, treated as if I was an interruption rather than the reason for their exist and I put it all down to the Walser takeover. Had a scheduled appointment, treated as if I was an interruption rather than the reason for their existence. More
by lonlampr
Employees Worked With
Service department only
