Walser Metropolitan Ford

Had an amazing experience working with Nick Hefko at Metropolian Ford in Eden Prairie. I had some major credit hurdles and he helped me get into a great vehicle. It was seriously to most smooth car bu Metropolian Ford in Eden Prairie. I had some major credit hurdles and he helped me get into a great vehicle. It was seriously to most smooth car buying process I have had. I would work with him again and also refer my friend/family to him! Very thankful to have a new car and he is the only one that made it possible for me! More

Tony was super as always to work with. I've bought a number of vehicles from him over the years and I appreciate his professionalism and outstanding service. He gives personal service which is hard to number of vehicles from him over the years and I appreciate his professionalism and outstanding service. He gives personal service which is hard to find today. He answered all my questions and went out of his way to make sure I had the best experience. More

Buying with tony was a pleasant experience. We felt well informed when making our decision. Would definitely send my friends to him. No pressure or haggling... informed when making our decision. Would definitely send my friends to him. No pressure or haggling... More

I was shopping for a new Ford F150 to replace my old 150 which needed major repairs (at 300,000 miles, I can't complain). I stopped at this dealership which is close to my home to check their inventory. I which needed major repairs (at 300,000 miles, I can't complain). I stopped at this dealership which is close to my home to check their inventory. IIaisa Taloa was helpful in getting me the new 2013 Ford 150 STX I was looking for at a fair price. I was able to take the new truck home that afternoon. Thanks IIaisa, I really like the new truck. JeffreyofChanhassen More

One of the most pleasant experiences I had purchasing a vehicle! Would definitely recommend to friends and family! No hassles, and I was in and out vehicle! Would definitely recommend to friends and family! No hassles, and I was in and out More

In Oct. 2009 I pulled into Metropolatin Ford and was met in the parking lot by Denny Goodman. A few hours later I left with a 2010 Fusion SE. I was impressed with Ford in general and found Denny to be very in the parking lot by Denny Goodman. A few hours later I left with a 2010 Fusion SE. I was impressed with Ford in general and found Denny to be very helpful to me while deciding what to buy. Since then I have been impressed with the Service Department so on 1/2/2014 I called Metropolitan and asked for Denny hoping that he was still working there. Soon he called back and late in the afternoon we got together and about dinner time we completed the paperwork on a 2014 Fusion Titanium. I picked it up the next morning and Denny explained all the controls to me. I expect that I will continue to be provided good service on the two Fusions and I hope Denny will still be there when I want to buy a new car again. More

Ilaisa was upfront with me, as I was with him. I told him he was my first stop and I was going to go to another dealership after Ford. He made sure that I got all the rebates and help me upgrade with the und he was my first stop and I was going to go to another dealership after Ford. He made sure that I got all the rebates and help me upgrade with the undercoating and the 3M hood protection. I almost walked out because I was there first thing in the morning and nobody asked if I needed help. I was headed to the door when Ilaisa approached me. I never did get to the other dealership, so I would say Ilaisa did a very fine job, plus your location is about 10 min. from where I live. More

Very fast,but felt long... felt pressure to buy that moment........did not want silver trim,as I asked and mentioned, but is still great looking truck. Friendly people, just nervous about the truck for moment........did not want silver trim,as I asked and mentioned, but is still great looking truck. Friendly people, just nervous about the truck for I've had major issues with my other Fords.......but feel Confident for is brand new and I will take care of it. Out the door with a new F150 in hours! rides really nice,accelerates fast with eco boost and features very nice! So far am happy,,, have to go back for under coating, interior protection, so hopefully good fast service continues Thanks! More

BAIT AND SWITCH alive and well here. AVOID this dealer. BAIT AND SWITCH alive and well here. AVOID this dealer. This dealership has three prices for their cars. the internet price, the newspaper ad price BAIT AND SWITCH alive and well here. AVOID this dealer. This dealership has three prices for their cars. the internet price, the newspaper ad price and the real price when you get into the dealership. Contacted them for a low mileage used Lexus . test drove it next morning and tried to make a deal but the price was $3K MORE than newspaper ad and $2K less than the internet price. tried to tell me they had a lot of interest, so we left to try other cars. Called back later that day, they wanted to make a deal. I mentioned the newspaper ad, and salesman (Tony) said "come on in on Monday..." Sent spouse in to test drive it again... And I show up to close the deal, but low and behold, the used car Manager mike Nelson comes over and tells meth e newspaper ad price was a mistake... Best he can do was the original price offered on first visit. My response to this ploy, was to suggest that he got me there under false pretense. I was willing to pay more than the newspaper ad price, but less than his much higher internet price. He refused to acknowledge his mistake, and refused to take less for the car. Okay. His right to do that, but tells you what this dealer is all about. Bait and switch... The newspaper ad reps fault.... Buy it anyway at our price, because we are selling it lower than it really is worth and you want the car badly... I walked, bought the exact same car at Inver Grove Toyota dealership for my price, and had a delightful experience with a legit dealer the next morning. Left a message for the general manager at Met Ford about the experience....still waiting for a call back. I won't be holding my breath... AVOID Metropolitan Ford. These people are clowns. More

Nick was thorough in finding the features we were looking for and also worked with us on price. He was conscientious about following up with everything along the way. Very nice person to work with. for and also worked with us on price. He was conscientious about following up with everything along the way. Very nice person to work with. More