Walser Subaru - Service Center

Service is always great. JP is one of the best. Thank you for all the help. JP is one of the best. Thank you for all the help. More

Working with Neil Knudson was terrible. His approach to "customer service" is "make the customer feel like they are a huge inconvenience." It started from the moment of drop off and lasted His approach to "customer service" is "make the customer feel like they are a huge inconvenience." It started from the moment of drop off and lasted throughout the entire service experience. His attitude makes me never want to return -- for service or to purchase my next Subaru from them. He is not an asset, but a distinct liability. More

Friendly staff to start. Thorough explanation of services completed as well as future service needs. Thorough explanation of services completed as well as future service needs. More

Boe was super helpful explaining the issues with our Outback. We were able to get our car in quickly Outback. We were able to get our car in quickly More

Working with JP in service was great. Great communication and thorough. The set- up for waiting for service was comfortable Great communication and thorough. The set- up for waiting for service was comfortable More

I had a great experience. Everyone I spoke with in the service department was friendly, helpful, and accommodating. Everyone I spoke with in the service department was friendly, helpful, and accommodating. More

Walser worked on my Ascent to repair damage under an insurance claim. The work was delayed due to mis-communications on the part of my insurance company, and the Walser service rep. was actually the fir insurance claim. The work was delayed due to mis-communications on the part of my insurance company, and the Walser service rep. was actually the first to make me aware of the lack of contact by my insurance company, and as soon as things were straightened out, Walser performed the repairs quickly and kept me apprised of the progress. More

Walk in appt was successful. Thorough, professional and good communication. Really liked the video too. Thorough, professional and good communication. Really liked the video too. More

Addressed my needs in performing regularly schedules oil change and made sure tires were fully inflated change and made sure tires were fully inflated More

It was a good experience. I wished I would’ve known the eye sight technology would turn off if there wasn’t enough voltage so that I wouldn’t worry. I wished I would’ve known the eye sight technology would turn off if there wasn’t enough voltage so that I wouldn’t worry. More