Walser Subaru - Service Center

Had every oil change on this vehicle done at this location since vehicle purchase in 2020 - normally 5-star service. Representative who checked me in expressed concern over running car through ca location since vehicle purchase in 2020 - normally 5-star service. Representative who checked me in expressed concern over running car through car wash due to small aftermarket light-bar mount on front license plate. I assured the representative the accessory had been through their carwash a handful of times since installation without issue and to please run the car through the wash - car was unwashed upon pickup. Also, the little windshield sticker that indicates date/mileage for next service was not replaced/updated during/after service. While I was waiting for my car to be ready for me to leave, I happened to have overheard another customer say their car also did not get an updated sticker, but I didn't notice mine until I was already halfway home. Techs did a fine job otherwise as well as took care of a recall fix. I'm sure it was just a busy day and next time will be back to 5-stars. More

Kate stayed extra time after service center closed as I didn’t note the close time & she knew we are a 1 car family with a child. Big thank you to her (I believe it was Kate)! didn’t note the close time & she knew we are a 1 car family with a child. Big thank you to her (I believe it was Kate)! More

Friendly staff and great communication. The staff is very engaging and I love that they have dog treats The staff is very engaging and I love that they have dog treats More

Always friendly and upfront about timing, costs, and needs. Great dealership for a great car company. needs. Great dealership for a great car company. More

I enjoy going to Walser in Burnsville because it is in our way to our camper. They have great service and a convenient waiting room with lots of amenities. our way to our camper. They have great service and a convenient waiting room with lots of amenities. More

The video from the service mechanic was very hard to understand. He was talking too fast to be understood with all the background noise. understand. He was talking too fast to be understood with all the background noise. More

Fast service. Clean service area and watitng room. The wash job was very nicely done, including wheel rims. Clean service area and watitng room. The wash job was very nicely done, including wheel rims. More

The Dealership is efficient and modernized with improved communication to customers who have their vehicles serviced and/or repaired there. I appreciated communication via cell phone on the status of repair communication to customers who have their vehicles serviced and/or repaired there. I appreciated communication via cell phone on the status of repairs, and a video record showing what was done. More

Our recent Service Department visit was another very satisfactory experience. The service advisors are consistently knowledgable, courteous and professional. The service area and customer waiting areas satisfactory experience. The service advisors are consistently knowledgable, courteous and professional. The service area and customer waiting areas are always clean and bright. We also appreciate the complementary water, beverages and snacks! More

Turning in my battery under the Subaru America warranty was painful. My battery died and I wanted it replaced under the extended warranty. I got the run arooubd! was painful. My battery died and I wanted it replaced under the extended warranty. I got the run arooubd! More