Walser Subaru - Service Center

Kate at the service desk was extremely rude and was not apologetic. She continued to interrupt during our discussion on services and payment. She had no customer service etiquette or care for how she made apologetic. She continued to interrupt during our discussion on services and payment. She had no customer service etiquette or care for how she made the business look More

Professional courteous and ethical. ILove the inspection video. The person recording was clear and didnt rush through the narration in the video. My own service consultant was awes ILove the inspection video. The person recording was clear and didnt rush through the narration in the video. My own service consultant was awesome and explained the brake and tire situation clearly - living in Minnesota this is so important. More

Beau did his best to take care of our maintenance for our Subaru. He was very accommodating and helpful. I was a bit disappointed that my car wasn’t washed before I picked it up though. Subaru. He was very accommodating and helpful. I was a bit disappointed that my car wasn’t washed before I picked it up though. More

It was easy to book an appointment for a time that worked well for me. The Service Rep I worked with (JP Moua) is always thorough and courteous. I am glad that he has been at Walser for years and I always li well for me. The Service Rep I worked with (JP Moua) is always thorough and courteous. I am glad that he has been at Walser for years and I always like having the opportunity to be served by him. I also really like the videos provided by the Techs. They do a great job of talking through and providing visuals of what they are seeing and recommending for service. I know a bit about cars and I appreciate the detail. It makes me a smarter customer and gives me more confidence about the necessity for the work. More

Thank you to everyone at subaru for helping me lower my car payment and even get me into a brand new crosstrek! I worked with Charlie leang and he was great and answered any questions i had along the way. car payment and even get me into a brand new crosstrek! I worked with Charlie leang and he was great and answered any questions i had along the way. He made the process very easy to understand. Thank you subaru! More

Knowledgeable Professional Friendly Truthful Took a long time Everything they said, they did Very clean Too much info to absorb long time Everything they said, they did Very clean Too much info to absorb More

JP Moua in the service department was very helpful and accommodating. Excellent communicator. Got me the correct solution. accommodating. Excellent communicator. Got me the correct solution. More

Dealer representative was welcoming, friendly, patient and very informative. He answered all our questions and offered info on important topics we didn't think of. and very informative. He answered all our questions and offered info on important topics we didn't think of. More

JP and all techs at Walser Subaru are great. Enjoy videos of their service which is always thorough. Enjoy videos of their service which is always thorough. More

Kate was so knowledgeable and helpful with my service needs. She explained all the options so clearly so that I could make an infirmed decision about the needed repairs. She makes the entire process mov needs. She explained all the options so clearly so that I could make an infirmed decision about the needed repairs. She makes the entire process move seamlessly from check-in to check-out. More