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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.5
35 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
Contact Dealership

1470 Hwy 98 E

Columbia, MS

39429

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Showing 35 reviews

May 01, 2025

Good people. Great selection. If they don't have It there, they will get it! More

by floridabound1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We appreciate the great feedback! Our team is always ready to go the extra mile to find the right vehicle, and it’s great to hear you noticed.

April 29, 2025

We had a great experience! Hate trading vehicles but they made it easy. Super friendly and helpful start to finish. More

by simrall3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Glad we could make trading simple and stress-free. Our team’s goal is to keep every step friendly, helpful, and straightforward, so it’s great to hear that came through. Enjoy your new ride—we’re here whenever you need us.

April 22, 2025

Told my car was ready. When I arrived was told the recall wasn't done and on the papers it stated I refused. The car was there for a day and a half. More

by Acshivers
Recommend Dealer
No
Employees Worked With
Miryam Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miryam Evans
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Apr 24, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We apologize for the confusion and inconvenience this has caused. That’s not the experience we want for our customers. Our General Manager, Mark Robintette, is aware of the situation and would like to investigate what went wrong and ensure it is adequately addressed. We appreciate your patience and the opportunity to make this right.

April 18, 2025

Very efficient and would recommend Miss Miryam to anyone looking for a great service experience! More

by nathanielsmith
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miryam Evans
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Apr 19, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience with Miss Miryam! Efficiency and excellent service are what we strive for—thanks for the recommendation!

April 12, 2025

Polite friendly associates, pleasant atmosphere and smooth and easy transaction. Treated with respect. Want ignored or talked down to. More

by damnhuh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasch Utz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeeDee Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Hammons, Michael Miles
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you felt respected and well taken care of throughout the process. Creating a welcoming and professional environment is a top priority—thank you for your kind words!

April 11, 2025

My appointment was at 0730. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. More

by STEVENKITTELSON999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Trotter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miryam Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Bourne
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how important your time is, and we’re sorry for the delay in getting started. We’ll review this with our team to ensure better preparation and smoother service going forward.

April 11, 2025

Patient, helpful, friendly and determined to be helpful and get the job done by any means necessary. I love my new car! More

by brandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

That’s what we love to hear! We’re so glad the team made your experience smooth and that you’re loving your new car. Thanks for sharing your experience with us!

April 10, 2025

Myriam is great, super pleased with my experience. The whole team did a great job! More

by thms_slagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear that, and Myriam will be thrilled to know she made a positive impact! Thanks for the kind words and for recognizing the whole team—we appreciate you!

April 08, 2025

It was clean, the service guy was helpful and respectful. Overall it was a good experience. More

by stanza06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a good experience! Providing a clean environment and respectful service is what we aim for—thanks for choosing us!

April 07, 2025

Everything was taking care of as we discussed over the phone and gave us some transportation to go eat lunch while our vehicle was being worked on More

by cbuffington73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Dave
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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy to hear everything went smoothly and that we could make your wait more comfortable. Thanks for trusting us—we’re always here to help make things easy!

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