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Walt Massey Chrysler Dodge Jeep RAM Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
146 Reviews
Welcome to Walt Massey Chrysler, Dodge, Jeep, RAM in Columbia, MS — your leading dealership for Chrysler, Dodge, Jeep, and RAM vehicles. Situated at 800 Highway 98, we are dedicated to offering an exceptional selection of new and pre-owned vehicles from four of America’s most iconic automotive brands. Whether you're looking for the rugged durability of the RAM 1500, the off-road prowess of the Jeep Wrangler, the powerful performance of the Dodge Charger, or the innovative luxury of the Chrysler Pacifica, Walt Massey Chrysler, Dodge, Jeep, RAM has a vehicle tailored to your demands. Our dealership is renowned for its customer-centric approach, ensuring that every visitor receives personalized service to match their automotive needs. Our experienced sales team is eager to guide you through our extensive inventory and assist you in selecting the perfect vehicle. Additionally, our advanced service center is equipped to handle all maintenance and repair needs with certified technicians who specialize in these brands, using only genuine parts to maintain your vehicle’s performance and longevity. Stop by Walt Massey Chrysler, Dodge, Jeep, RAM today to explore our models and take advantage of our knowledgeable staff and outstanding customer service. Discover why we are the preferred automotive destination for drivers in Columbia, Hattiesburg, McComb, and beyond.
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1470 Hwy 98 E

Columbia, MS

39429

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Showing 146 reviews

January 16, 2025

I absolutely love the service I received from MIRYAM was great at keeping me updated and informed More

by trizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind words! We're thrilled that Miryam provided excellent service and informed you throughout the process. We’ll share your feedback with her—it’ll make her day! Let us know if there’s anything else we can assist you with.

January 16, 2025

Very good service. Highly recommend this department. Treated me like family Very very good always More

by dennisdiane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter, Miryam Evans
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind words! We're so glad to hear you felt like family and had such a positive experience with our team. Your recommendation means the world to us, and we’re honored to have earned your trust. We’ll be here whenever you need us!

January 14, 2025

They always take great care of me and my jeep. I will recommend them to anyone that asks. If they don’t ask then I will tell them. More

by patlwatson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evans
Report | Print
Jan 15, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your amazing review! We’re thrilled to hear that you always feel well taken care of and that your Jeep is in good hands with us. Your enthusiasm and willingness to recommend us mean the world to our team. We’re here whenever you need us, and we look forward to continuing to provide you with excellent service. Thank you for being such a wonderful advocate for us!

January 09, 2025

You really recommend servicing the vehicle timely and adequate diagnosis are just a little pricey; however, I am very satisfied with the customer service representative, mechanics and technical crew memb More

by annette.martin546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Dubord
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback, Annette! We’re so glad you were satisfied with our customer service representatives, mechanics, technical crew, and management. Providing timely service and accurate diagnostics is always our goal, and we appreciate your understanding of the value we strive to deliver. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 😊

January 08, 2025

The service was completed in a timely manner, there was a billing issue because this vehicle is a commercial vehicle and sometimes there is issues. But the very nice service Adviser Miriam Evans handed her s More

by thundar1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miryam Evens
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you so much for your 5-star review! We’re delighted to hear that your service was completed promptly and that Miriam Evans handled the billing issue professionally. We’ll surely pass along your thanks to her—she’ll be thrilled to hear your kind words! We appreciate your business and look forward to serving you again. 😊

January 08, 2025

This was our first experience with Walt Massey and we were very pleased with our service! Valerie Graham was our sales lady- she was very attentive, helpful and knowledgeable! We will definitely be back More

by treva.mooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Graham
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Jan 17, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your wonderful first experience with Walt Massey! We’re thrilled that Valerie Graham provided attentive, helpful, and knowledgeable service. She’s a fantastic part of our team, and we’ll ensure she knows how much you appreciate her efforts. We look forward to welcoming you back when it’s time for your next vehicle! 🚗😊

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