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Walt Massey Chrysler Dodge Jeep RAM Columbia - Service Center

Columbia, MS

4.3
41 Reviews
Call Service Center (601) 736-3432

41 Reviews of Walt Massey Chrysler Dodge Jeep RAM Columbia - Service Center

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August 28, 2025

So far the dealer has done everything they promised in the maintaince agreement except providing a loner vehicle while service was being done on my vehicle. Other than that I am very pleased with the serv More

by wep3108816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you’ve been pleased with the service overall and appreciate you pointing out the concern about a loaner vehicle. Your feedback is important, and we’ll keep it in mind as we work to make the experience even better next time.

August 27, 2025

Great service and friendly staff. Great care for my Jeep and for me. Everyone was accommodating. More

by diannaforbes60
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Chapman
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Aug 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy to hear you and your Jeep were both well taken care of! Our team is always glad to provide friendly, accommodating service.

August 27, 2025

I received excellent service at Walt Massey and am happy with the repairs and price. More

by nlosito94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you’re happy with both the repairs and the price! Thank you for trusting us with your vehicle.

August 22, 2025

Great place. Love coming to this location. Everyone is helpful . And friendly. Thank you for always taking care of my car More

by charmedladi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you enjoy coming to see us! Our team loves making sure you and your car are always well taken care of. Thank you for your kind words!

August 18, 2025

Pleasant experience, a bit of a wait but that’s to be expected. I will be back. More

by Mr. Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a pleasant experience and appreciate your patience with the wait. We look forward to seeing you again next time!

August 14, 2025

Great customer service, very knowledgeable and helpful, service area very clean. Thank you for your service. More

by namitt4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a great experience and that our team and facility made a positive impression. Thank you for your kind words!

August 10, 2025

I have only dealt with the service department. Everyone is very helpful and friendly when helping me. More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear our service team has been helpful and friendly during your visits. We appreciate your kind words and look forward to assisting you again!

August 06, 2025

he kept me updated the whole time and was a really great advisor and I would recommend him to anyone!!!!!!!!!!!! More

by Marissawild8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

So glad to hear you had such a great experience! We’ll be sure to share your kind words with him—thank you for the recommendation!

August 06, 2025

Glad I was referred here. Will not take my truck anywhere else. Staff was very knowledgeable and Anthony took great care of me. Highly recommend. More

by CDubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re thrilled to hear your experience was so positive! Anthony and the team will be glad to know their knowledge and care earned your trust. Thank you for the recommendation!

July 28, 2025

Who ever did the oil change was very sloppy oil spots on my carport and did not rotate tires More

by Joeaultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re sorry to hear about your experience, and we appreciate you bringing this to our attention. This is not the level of service we strive to provide. We'd like to make things right—please reach out to us directly so we can address the issue and ensure it's resolved properly.

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