Walt Massey Chrysler Dodge Jeep RAM Lucedale
Lucedale, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly staff I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling i I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling in were friendly and helpful. Never once did they act as if we were a bother or that they didn't have time for us. In fact, they took time to talk with us and find out how we were liking our new Grand Cherokee that we purchased a couple of months ago. My family has never had a bad experience at Walt Massey. More
Alignment Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came i Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came in monday first thing as we planned. He did a 2 wheel alignment and only did half that. The only thing touched was the tie rod. The drag link, track bar and control arms were not adjusted. I had to pay 80 dollars and then another 100 to go else where to have it done right. I dont like waisting money on a service on dont recieve. More
Enjoyed doing business! My experience so Walt Massey Auto was the best I’ve ever encountered. Chuck and Jimmy were very friendly and helpful. I’ve never experienced a more fr My experience so Walt Massey Auto was the best I’ve ever encountered. Chuck and Jimmy were very friendly and helpful. I’ve never experienced a more friendly, courteous, and helpful vehicle purchase ever. Will be back. More
Warranty repairs Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. More
Service department Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. More
Excellent customer service From the time we entered the building we were treated with excellent customer service. Mr. Jimmy Wigfield was very courteous. The building was very ne From the time we entered the building we were treated with excellent customer service. Mr. Jimmy Wigfield was very courteous. The building was very neat and clean. Everything and everybody was excellent. I would recommend this place to anybody. Get on out to Walt Massey ask for Mr. Wigfield and tell him I sent you. You won’t be disappointed! More
Recall service on Grand Cherokee/ Purchased new Dodge Ram After completing the required recall service adhead of schedule. I remarked casually to my wife about looking at trucks. Becky Brown mentioned there After completing the required recall service adhead of schedule. I remarked casually to my wife about looking at trucks. Becky Brown mentioned there was a great selection and they were just around the corner of the building. Cory met us and introduced us to Jarred. Jarred worked diligently with us on a truck selection. Jarred was extremely knowledgeable about the product like. Donnie, Jarred, my wife and I worked out a very good deal and Chuck worked to get us very favorable financing. All in all a very pleasant SUV service and truck purchasing experience. More
Very friendly & professional We drove over from Wilmer, Al because we have had nothing but bad & rude service at the dealership in Mobile! Will not be going back to Autonation in We drove over from Wilmer, Al because we have had nothing but bad & rude service at the dealership in Mobile! Will not be going back to Autonation in Mobile ! So glad we found Walt Massey in Lucedale. More
Pleasant and Painless It was such a pleasure to walk into an automobile dealership and be shown, informed, and able to purchase a car with no pressure and loads of patienc It was such a pleasure to walk into an automobile dealership and be shown, informed, and able to purchase a car with no pressure and loads of patience. This dealership and it's staff will give you the best deal on what you want to buy and treat you with respect and consideration. Cory and Chuck even stayed with us late into the evening knowing their families were home waiting on them. (They didn't have to, we could have come back the next day!) And the new facility is absolutely awesome! The 2019 Cherokee Jeep we purchased for our son is more than he or we ever expected and the (lowest) price was an added extra bonus. I am looking forward to purchasing our next vehicle with Walt Massey on their GM side! Thanks to everyone who made this purchase a bottom line, straight to the point and actually pleasant experience. More
Great surprise for my son Walt Massey and Corey Herrington went above and beyond to make a 16 year old young man extremely happy. We purchased an ‘07 Dodge Ram pickup for my Walt Massey and Corey Herrington went above and beyond to make a 16 year old young man extremely happy. We purchased an ‘07 Dodge Ram pickup for my son. This truck is in great shape and is what was advertised. They even delivered it to Hattiesbieg for us. Corey spend many phone calls and countless hours working with us to get this deal done. Thank you to an outstanding team at Walt Massey. I will be back for another vehicle. More







