Walt Massey Ford - Service Center

Great dealership very polite people- honest really like working with Chris the general manager will buy here again working with Chris the general manager will buy here again More

Went in for an oil change and furl filters replacement and finally 3 hours later they charged us $800...called a local dealership and would have been $200 less...literally the service was crappy and I wil and finally 3 hours later they charged us $800...called a local dealership and would have been $200 less...literally the service was crappy and I will never be going back there...the local dealership said their prices were packages and included the labor yet this one charged us separately for everything...I can say we learned our lesson and won't be going back... More

Great customer service, Chase was very helpful and polite. I had my oil changed and Tires rotated. polite. I had my oil changed and Tires rotated. More

My salesman Garret was the best part of my purchase. He's so kind and tried really hard to help me. I just didn't get a good car. He's so kind and tried really hard to help me. I just didn't get a good car. More

I paid dealership $3800 + for repairs on a car I drive. I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely wil I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely will no longer use Walt Massey. More

Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. More

Yesterday (9/27) I had the oil changed in my F-150 and the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rot the tires rotated. All went very well until this morning when a low tire pressure warning light came on. You would think that if the tires were rotated the pressure would have been checked???? John Toney More

Great service. Speedy and professional. Followed up to make sure everything was ok. Used original parts. Speedy and professional. Followed up to make sure everything was ok. Used original parts. More