Walt Sweeney Ford Inc.

Outstanding Customer service Dealing with the professionals at Walt Sweeney made my experience effortless. Each employee that I encountered knew their job and performed it efficie Dealing with the professionals at Walt Sweeney made my experience effortless. Each employee that I encountered knew their job and performed it efficiently. I would not hesitate to recommend Walt Sweeney Ford to friends and family. More

Poor customer service We bought a 2013 Ford Taurus from Walt Sweeney Ford 3 years ago. We purchased the warranty with the car as well. 3 days after our warranty expired, We bought a 2013 Ford Taurus from Walt Sweeney Ford 3 years ago. We purchased the warranty with the car as well. 3 days after our warranty expired, the car needed a major repair- the water pump needs to be replaced.. We were told by Walt Sweeney Ford that our warranty expired 3 days ago, and they were not willing to do anything to help us. We went back a couple of days later and spoke to the Parts and Service Director who told us to send him an estimate from our mechanic, and he would send our information on to Ford and see if he could get them to cover at least part of the repairs. He called the next afternoon after our mechanic had faxed over an estimate saying that he had submitted the information but Ford wasn't willing to cover any of the repair. My husband then called Ford's customer service number and after being transferred several times was told that there was no record of the Parts and Service Director ever submitting ANY information about our car, despite him having told my husband that he had. They also basically said sorry about your luck. We will never buy another Ford and will tell everyone we know that Walt Sweeney Ford did not do well dealing with us as customers. More

Great Service I loved the professional service I received from Walt Sweeney Ford. When I purchased my car it wasn't an all day event. Scott Brown was an awesome sal I loved the professional service I received from Walt Sweeney Ford. When I purchased my car it wasn't an all day event. Scott Brown was an awesome salesman! My husband came back and bought his dream car a few days later! I love my car and have had no issues! More

Customers for Life Our salesman Bob Easterling and the staff at Walt Sweeney Ford are PHENOMENAL! We had been customers of Beechmont Ford for years....when they were too Our salesman Bob Easterling and the staff at Walt Sweeney Ford are PHENOMENAL! We had been customers of Beechmont Ford for years....when they were too busy to spend time with us, friends of ours recommended that we pay Bob a visit. We arrived 45 minutes prior to the dearlership closing on a Saturday. We were greeted with smiles and a willingness to help us. When the exact vehicle we wanted wasn't on their lot, they found it...in Chicago! Bob and the staff at Walt Sweeney Ford worked their tails off to find us a vehicle that met our needs and fit our budget. We love our 2016 Ford Escape SE! The whole purchasing experience was virtually painless, from sales to financing. We will definitely be back...and we will not be returning to Beechmont Ford! More

A completely satisfied customer! Bought a 2017 Ford Escape Labor Day weekend and had a great buying experience, from our sales rep to the financing office. We had a problem with the v Bought a 2017 Ford Escape Labor Day weekend and had a great buying experience, from our sales rep to the financing office. We had a problem with the vehicle several days later but the service department spoke with Ford tech and found out there was a problem with the main fuse box. Again, they made sure the vehicle was 100% right before they called me to pick it up. Would definitely buy from them again! More

Autobody side was super In the past I have had many issues with the mechanical side of Walt Sweeney Ford with both my 1996 truck and my 2013 car so I just bought an alternato In the past I have had many issues with the mechanical side of Walt Sweeney Ford with both my 1996 truck and my 2013 car so I just bought an alternator from them and had it put on somewhere else but when I took the core back I thought while I am here I might as well have the auto body repair guys give me a price on replacing the rear side door. What a pleasant surprise? Dustin was as nice as you get and all the office were happy friendly people ready to help. The price was actually lower than the USED car lots out in Miamitown and as it was Ford they hooked up the windows, power locks and speakers so I could not be happier. Alvin did a great job on the courtesy car of taking me home and coming back to get me all in one day. Great service, great price equals return customer. Thanks Dustin, Alvin and beautiful ladies. By the way parts guys were super too. Did not want to forget you Bobby. Thanks! More

"Great price and service." We have bought 5 new vehicles from this dealership and have been pleased with the price and service each time. John Sweeney is very easy to deal with We have bought 5 new vehicles from this dealership and have been pleased with the price and service each time. John Sweeney is very easy to deal with and we have always felt we were treated fairly. More

They got me in a car! Cindy was able to get me financed for a nice used car. They worked very hard and made it happen. I will definitely come back. Cindy was able to get me financed for a nice used car. They worked very hard and made it happen. I will definitely come back. More

No pressure to purchase. Agreed on the price easily. I felt I was treated fairly. Agreed on a price for the vehicle easily. No pressure to buy. Had a issue with tire leaking air. Was repaired at no cost I felt I was treated fairly. Agreed on a price for the vehicle easily. No pressure to buy. Had a issue with tire leaking air. Was repaired at no cost to me. Very pleasant experience! More

NO PRESSURE AT ALL!! I recently had to file bankruptcy due to medical expenses and I was so worried that I wouldn't be able to get into a car in the price range that I cou I recently had to file bankruptcy due to medical expenses and I was so worried that I wouldn't be able to get into a car in the price range that I could afford. They were able to get me into a 1 year old car for only $10 more than my original monthly payment I asked them to work around.. Everyone was easy to work with, No one judged me for having to file bankruptcy I was treated as well as a family member. Pat McMahon knows how to work with you to put you into the right vehicle and he will not try to over sell you with something that would have taken me out of my range. My only thing-I wish they would have detailed the car a bit more than running it through the car wash. But I know how to do it once it gets warm. But hassle-free- safe zone if your credit isn't perfect! More