Walt Sweeney Ford Inc.
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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I made one quick visit. Filled out some paperwork. Test drove the car. Ask that a little interior clean up was done. And away I went with my new used car. drove the car. Ask that a little interior clean up was done. And away I went with my new used car. More
The service department staff is very friendly and professional. I consider them the best service department I’ve ever used, and I’m a senior citizen so have dealt with many over the years. They have professional. I consider them the best service department I’ve ever used, and I’m a senior citizen so have dealt with many over the years. They have free shuttle service too and their driver is very nice. More
Go somewhere else Terrible used cars terrible service center. Bought an expedition there and thank God we purchased the extended warranty.. total lemon. They don't care Terrible used cars terrible service center. Bought an expedition there and thank God we purchased the extended warranty.. total lemon. They don't care what they sell Al along as makes them money. Total xxxx. More
Used car purchase Bryson Bell was great to work with! No pressure just let us take our time and make the best choice for us! Would go back again for another car. Bryson Bell was great to work with! No pressure just let us take our time and make the best choice for us! Would go back again for another car. More
car buying experience Bryson was courteous and knowledgeable with a no pressure approach. He answered all of our questions and gave a detailed explanation about each of the Bryson was courteous and knowledgeable with a no pressure approach. He answered all of our questions and gave a detailed explanation about each of the cars we looked at. I love my new car and would definitely recommend this dealership and Bryson Bell. More
Worst experience I have ever haf Numbers up front, told the deal could be made. After telling them before hand my numbers they said, yes come on in looks Great. After I got there we w Numbers up front, told the deal could be made. After telling them before hand my numbers they said, yes come on in looks Great. After I got there we were no place close to my deal. Don't like being lied to just to get me to come in. More
DO NOT BUY A VECHICLE FROM THIS PLACE EVER Bought a used infinity from this place very very unhappy.Soon after i purchased the vehicle i noticed there were two issues wrong with vehicle. Made d Bought a used infinity from this place very very unhappy.Soon after i purchased the vehicle i noticed there were two issues wrong with vehicle. Made dealer aware of these problems. Took car in to have fixed they said it was going to be like 650 for a door switch and and a door sill plate.i said no they gave me the normal used car run around bs. When i left dealer ship i did not realize they did not but my sill plate back on car.They took the door apart an put it back together wrong door glass rattles in door window does not work properly.I called to tell them what they did and they said we dont have your sill plate and your window worked fine when i left dealer. Window was down when i left dealership. If the car i bought was properly inspected before car was put on lot these problems would have been found. This dealership does not back or stand behind the vehicles they sell. More
Awesome experience! Our salesman, Shane B., Was absolutely awesome! He was very accommodating and went out of his way to find what I was looking for. I highly recommend Our salesman, Shane B., Was absolutely awesome! He was very accommodating and went out of his way to find what I was looking for. I highly recommend him and Walt Sweeney Ford! More
The impossible Most dealership can be lumped into a similar category, “xxxx”. Lying and manipulating people to get a pay check. This enforces the idea that all deal Most dealership can be lumped into a similar category, “xxxx”. Lying and manipulating people to get a pay check. This enforces the idea that all dealership are evil, that they do not care about you as a person/ customer or your happiness with the vehicle. Couple months ago I experienced a dealership like this I was lied to many times and when I tried to return the car they refused to take it back. I was in a very hard position where I hated my car but couldn’t get out of it with out raising my payment hundreds of dollars. I was hopeful and I felt so defeated. I ran into a saleman name Uncle Bob who encouraged me to come down and take a look. He said “we won’t pressure you and there is no commitment just come down and let’s see if we can work with you”. I finally mustered up the courage to give it another try. With in minutes of speaking with Uncle Bob one of the owners, Tim, joined the conversation to hear my horrible experience. Tim and Uncle Bob assured me that wouldn’t be the case with them. During the search Uncle Bob said something that really stuck out to me. He said “We will do whatever we can to see you smile again and get you into a car you love”. This speaks volumes to what the dealership and salesmen/ women value. We found the perfect car and Uncle Bob, Tim, and Keith worked tirelessly to accommodate my budget! I don’t know how they did it but my payment went up 11 dollars which included negative Equity. I can honestly say the amount of effort they put in to getting me the car has earned my business for years to come! This dealership 100 percent stands apart from all others because they care deeply about your happiness. I really didn’t have much connection to anyone there but they treated me as if I was related to someone there. I would honestly give them more than 5 stars if I could!! More
No return call We bought our 2017 Explorer brand new last March. We never had any issues with getting our cars serviced at Walt Sweeney and thought we were getting g We bought our 2017 Explorer brand new last March. We never had any issues with getting our cars serviced at Walt Sweeney and thought we were getting great customer service but I am having issues now. The explorer was just at the shop a few weeks ago for routine service and they found i needed an air filter, aside from the oil change. Thought that was odd considering the age and miles on the car but agreed and had them replace it. I have been stranded, with my children, and relied on roadside assistance to get me back on the road since this. My battery is horribly corroded- yet they didn’t see this during my maintenance service but caught an air filter needing replaced... I spoke with Theresa in service who was going to have the service manager call me and still have not gotten a call back. I still am unable to get in contact with anyone. Now I have a $50,000 car with 20k miles that I cannot start. No way should this be happening and although it is a simple fix, I refuse to eat the price of a battery when Walt Sweeney should clearly back up their new vehicles they sell. More







