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Walter's Alfa Romeo and FIAT

Riverside, CA

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188 Reviews

7979 Auto Center Dr

Riverside, CA

92504

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188 Reviews of Walter's Alfa Romeo and FIAT

July 10, 2016

Great Customer Service Jaime Gutierrez was very helpful and called to give me status updates when my vehicle was in for service. It's hard to be without your car, but knowin More

by Lovemyfiat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Overath Espinosa, Jaime Gutierrez
Jul 12, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks for the great feedback! We're happy to hear that you had such a great experience with Jaime, and that he was able to keep you well informed throughout the process of having your vehicle serviced. It's wonderful to know that you felt well accommodated, and that the process was overall hassle-free. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Alfa Romeo and FIAT

June 30, 2016

Amazing Dealer Walter's Fiat is fantastic! From their great sales team to their quick response team. Buying a car is made easy here. The sales team including Kenneth More

by Johnnyboy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Overath Espinosa, Kenneth Hotchkiss, Roman Artalejo
Jul 01, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks for the 5-star rating, johnnyboy21! We're glad to hear that Kenneth and Overath were able to make your experience so pleasant, and that you were well accommodated throughout the whole process. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Alfa Romeo and FIAT

June 27, 2016

Great experience . I have bought many cars from many dealerships, but my experience with Overath Espinosa was the best. He and Joe worked very hard to make sure the deal More

by Bellwakeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Overath Espinosa, Joe Avalos
Jun 29, 2016 -

Walter's Alfa Romeo and FIAT responded

We're so happy to hear that Overath and Joe were able to make your car buying experience so excellent, Bellwakeman! It's wonderful to know that they went above and beyond to get you the right deal, and that you were so happy with the service they provided. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Alfa Romeo and FIAT

June 25, 2016

service department My name is Mark dowell I own a 2012 fiat 500 pop great car and I only trust Walters to service it. I have dealt with Jaime Gutierrez in the service de More

by boo radley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baxter, Derrick Lynn, Jaime Gutierrez
Jun 28, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks Mark! We're happy to hear that Jaime has been so helpful and attentive, and has made you feel so confident in the work that is performed on your vehicle. It's wonderful to know that he's informative and knowledgeable, and keeps your car in great shape. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Alfa Romeo and FIAT

June 24, 2016

Satisfied 1st time buyer! Bought my 1st car from Walters Fiat and although I was a bit nervous the salesman who helped me made my car shopping experience a pleasant one. He was More

by happy_buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Artalejo
Jun 28, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks for the great feedback, happy_buyer! We're happy to hear that you had such a pleasant experience with Roman, and that he was able to make your first car buying process smooth and convenient. We're glad you felt at ease, and were able to get a great deal on a car that fit your needs. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Alfa Romeo and FIAT

June 16, 2016

Thefts These people are not trust worthy and are scammers, they took advantage of me and ripped me of bad, I tried to talk to them they don't care because th More

by Angry customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roman Artalejo, Christian Ruiz
Jul 01, 2016 -

Walter's Alfa Romeo and FIAT responded

Hi Hector, I read your review here and I wanted to look into what has occurred to make you so upset right away. You are really making some serious allegations here and I’m afraid these simply aren’t true; we haven’t lied about anything. We were up front about the car you were interested in was a factory buy back unit, which is why you got such a great deal on it. There is even a document we are required to have you read and sign that says you were fully aware of it; which you completed. The car is in perfect driving condition and has no problems, in your review you don’t mention any problems with the car at all so I’m not sure why you are upset with it. We also made it clear the most we could give you for your trade was $1,000 which we showed you again on the sales agreement that we went over with you. From what I’m told you loved the car and were super happy with the deal you got. What has happened since you bought the car? Why don’t you give me a call or if I don’t hear from you I’m going to reach out to you and see what your concerns are. If you are still really upset with the car you chose let’s bring it in and exchange it for another one? Mike Anchondo Sales Manager Walter’s Alfa Romeo and FIAT 951-688-3332

Jul 01, 2016 -

Angry customer responded

No you guys lied so much. No one went over the contract. The paper I went over said $1600 when I agreed to it

June 08, 2016

Adrian Best Salesman Ever My husband and I worked with Adrian today. He was incredibly responsive from first contact. He went above and beyond to make sure we got the car we wa More

by RyanAndPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Overath Espinosa, Darryl Sperry
Jun 10, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks for the great feedback, RyanAndPaul! We're so glad that you had such a pleasant experience, and that Adrian was able to ensure that you were well accommodated throughout the process of purchasing your new vehicle. It's wonderful to know that you were able to get a great deal on the car you were interested in, and that you were happy with the trade in process! We appreciate your business and hope to work with you again in the future. Regards, Walter's Alfa Romeo and FIAT

June 05, 2016

Frank is the man! Frank Francis was such a joy to meet through his personalized video responses to my emails that I drove 70 miles in traffic for a test drive. He set m More

by MicahS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Francis
Jun 06, 2016 -

Walter's Alfa Romeo and FIAT responded

Micah, thank you for taking the time to share your excellent experience with Frank! We're proud to have customers from all over Southern California who believe that our superior customer service is worth the trip to Riverside. We know that you have many great years ahead with your new 500e, and we look forward to serving all of your automotive needs! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed Finley, Sales Manager

June 03, 2016

Fast & Honest Mr. Espinosa was very professional, honest and quick about helping us buy our new Fiat. He was very straightforward and didn't waste our time. We were More

by Venus_92515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Overath Espinosa
Jun 07, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks Venus_92515! We're happy to hear that Overath was so helpful and attentive, and made your car buying experience so pleasant. It's wonderful to know that it was a smooth, hassle-free experience! We appreciate your business and hope you're enjoying your new car. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Alfa Romeo and FIAT

May 27, 2016

Simply amazing I went in as a first time buyer and with the help of the amazing staff at Walters, I was successful in purchasing a 2015 Dodge Dart vehicle alone! The More

by Tymber cash
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Espinosa, Overath Espinosa, Darryl Sperry, Raul Ayala
Jun 01, 2016 -

Walter's Alfa Romeo and FIAT responded

Thanks for taking the time to share your feedback, Tymber Cash! We're happy to hear that you were so well accommodated, and that we were able to make your first car buying experience so pleasant. It's wonderful to know that we were able to help you get a great deal on your new Dart! We appreciate your business and hope we'll see you again when your vehicle is ready for service. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Alfa Romeo and FIAT

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