Walter's Mercedes-Benz of Riverside - Service Center

As usual I was very plesed with the attention I received from my service advisor Oscar Medina. Every time I need to bring my GLK350 or CLA 250 I will definitely request him as my service advisor. He take from my service advisor Oscar Medina. Every time I need to bring my GLK350 or CLA 250 I will definitely request him as my service advisor. He take s the time with me and makes sure I am completely satisfided. I highly recommend him for all your service needs! More

Ross Geiger was exceptionally kind, patient, and professional. I had a great experience and would gladly recommend him to friends and family. professional. I had a great experience and would gladly recommend him to friends and family. More

Big thanks to Oscar Medina for his professional service and lovely personality. And his amazing support zeal always mr Medina and lovely personality. And his amazing support zeal always mr Medina More

I Very much enjoyed the service Kelly Sandefur and the team provided, Kelly was patient and answered all of my questions, appreciate you Kelly! team provided, Kelly was patient and answered all of my questions, appreciate you Kelly! More

It was worth driving over an hour to get to Walter's Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you can trust him. Excellent customer service from beginning to end. Returned phone calls promptly and kept me up to date on a major repair, I highly recommend Alex if you are looking for trustworthy repair work. More

Michael Ramos is amazing! He was welcoming, professional, and very knowledgeable. I appreciate him and I ask for him every time I come in for service. I want to expressl He was welcoming, professional, and very knowledgeable. I appreciate him and I ask for him every time I come in for service. I want to expressly state that I had gone to another dealership (Anaheim Hills- where I purchased the vehicle) earlier in the day and the service was in direct contrast to what I experienced at Walter’s. The people with whom I interacted at Walter’s from the gentleman who made my appointment, to the young man who checked me in, to the gentleman who checked my tire tread and pressure, to Michael Ramos- stellar! All around great customer service. More

Relaxed comfortable vibe. The waiting area was clean, had great coffee, and the staff was super friendly. The waiting area was clean, had great coffee, and the staff was super friendly. More

Always a great experience at Walter’s Mercedes. Ask for Ross Geiger, he’s extremely helpful and knowledgeable. Ask for Ross Geiger, he’s extremely helpful and knowledgeable. More

This dealership is super awesome! The customer service is great! JR Rodriguez was very knowledgeable and polite! Great service, over all! I highly recommend this dealership for auto r The customer service is great! JR Rodriguez was very knowledgeable and polite! Great service, over all! I highly recommend this dealership for auto repairs, to purchase a Mercedes Benz car, or for any questions an owner of a Mercedes May have! More

This dealership is always on point! Kelly Sandefur is AMAZING she works hard to please her customers! She strives for EXCELLENCE and it shows! Kelly always explains the process & contin Kelly Sandefur is AMAZING she works hard to please her customers! She strives for EXCELLENCE and it shows! Kelly always explains the process & continually provides updates! She is very friendly & courteous! More