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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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February 08, 2021
I called specifically for Alex Ramirez. Called me back right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for chec right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for checking the car emailed what they found with pictures.Next day he called early&. asked what I need to get it done & time to finished it. Done on schedule.very polite and friendly. More
by Mel
Employees Worked With
January 31, 2021
Services at Walter’s Mercedes are always pleasant. Austin Schneider makes coming in enjoyable. He is an all around great person to be working with. Schneider makes coming in enjoyable. He is an all around great person to be working with. More
by Jalva33
Employees Worked With
Austin Schneider
January 31, 2021
I don’t know where to start but all I can say is wow awesome service would highly recommend it’s like working with family they treat you right and you’re always satisfied no matter what the circumstance awesome service would highly recommend it’s like working with family they treat you right and you’re always satisfied no matter what the circumstances are I would highly highly highly recommend they got my service for life. Thanks Austin you’re a real professional. God bless. More
by Panthony729
Employees Worked With
Austin Schneider
January 31, 2021
My services at Walter’s Mercedes is always superb. I had Austin Schneider assist me with my car, and he was a knowledgeable gentlemen. When I went to pick up my car, I was then assisted by Jr Rodriguez, who Austin Schneider assist me with my car, and he was a knowledgeable gentlemen. When I went to pick up my car, I was then assisted by Jr Rodriguez, who quickly got me my paperwork and vehicle. More
by Nessness
January 30, 2021
Thank you. JR Rodriguez for the excellent maintenance service you provide to my vehicle. You are the best. I will continue my service at this location service you provide to my vehicle. You are the best. I will continue my service at this location More
by bingus b
Employees Worked With
January 30, 2021
JR Rodriguez, took my car in kind of an emergency and was attended to and taken care of excellent communication and customer service ask for JR Rodrigues attended to and taken care of excellent communication and customer service ask for JR Rodrigues More
by DeniseSs
Employees Worked With
January 30, 2021
Thank you so much for a great experience! I was well taken care of and joseph was such a big help. I really appreciate you taking the time to explain everything, and always keeping me updated with my ca taken care of and joseph was such a big help. I really appreciate you taking the time to explain everything, and always keeping me updated with my car. More
by sandie76
Employees Worked With
January 30, 2021
Walters has an amazing staff that really knows how to treat a customer. I have been to fletcher jones but there’s nothing better than knowing my best interest is always first. treat a customer. I have been to fletcher jones but there’s nothing better than knowing my best interest is always first. More
by Missbarbara
Employees Worked With
January 30, 2021
Just got my car back from service was washed and everything was taken care of great feeling knowing my cars are allways in good hands at Walters ask foe JR Rodriguez he’s fantastic! everything was taken care of great feeling knowing my cars are allways in good hands at Walters ask foe JR Rodriguez he’s fantastic! More
by DeniseSs
Employees Worked With
January 30, 2021
Walters is always my number one for taking my vehicles for service and I have worked with JR Rodriguez on past services and will continue to reach out and ask for him he’s great! for service and I have worked with JR Rodriguez on past services and will continue to reach out and ask for him he’s great! More
by DeniseSs
Employees Worked With
