Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,025 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
I'm writing this review solely on my experience with Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and v Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and very professional. He is a major asset to this dealership. He would be a big factor in my return for future service. Thanks again Jonathan! More
I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appo !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appointment when he explain, in detail, what the car needed and why it was important. I had so much confidence in him and was so grateful that I truly understood what was needed. THANK YOU MICHAEL RAMOS😃 Just one suggestion to Mr. Walter, The seating in the waiting room is so uncomfortable. If you go across the street to Lexus or BMW you will see what I mean. They have comfy chairs. When you decide to wait for your car, it would be so nice to be able to do so in comfort. You have a wonderful staff!! More
Walters Mercedes is a great place to shop for a car. The sales and service department are always courteous and friendly. The sales and service department are always courteous and friendly. More
I received the best service from Alex! ! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex! ! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex! More
Alex Ramirez provided excellent service as did all of Walter’s while i was at the dealer Walter’s while i was at the dealer More
Great service and services needed for car were explained and a video was sent also. and a video was sent also. More
Service is very good and the time is perfect . and the the customer service is excellent . and the the customer service is excellent . More
Ross Geiger was very helpful. Explained what was needed and what needed to be done.. Overall good experience. Explained what was needed and what needed to be done.. Overall good experience. More
Our experience at the dealership was great! JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks while we waited my three year old said “he’s really nice”. The whole process was pretty fast and overall great! More
This was my first experience with Walter’s Mercedes and I must say I was very pleased Michael Ramos was my advisor and he made me very comfortable throughout the entire process so I will definitely be return must say I was very pleased Michael Ramos was my advisor and he made me very comfortable throughout the entire process so I will definitely be returning to have my car service good work 👏🏿👏🏿 Thank you More