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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,027 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,027 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 10, 2020
I had a really wonderful experience at Walter's Mercedes. My service advisor was Cody, and he was so great. I recommend Cody to anyone that uses Walter's My service advisor was Cody, and he was so great. I recommend Cody to anyone that uses Walter's More
by FrankyW
Employees Worked With
Cody Burt
July 09, 2020
I received and excellent service from David Greene. Even though I wasn’t sure of what I want he was patient throughout my decisions. Highly recommend. though I wasn’t sure of what I want he was patient throughout my decisions. Highly recommend. More
by olgacarranza1968@gmail.com
Employees Worked With
David Greene
July 09, 2020
JR Rodriguez is very professional. He is customer oriented. He keeps you updated with the repair. He is honest. He also advises you as to when your next service is due. oriented. He keeps you updated with the repair. He is honest. He also advises you as to when your next service is due. More
by Nosa
Employees Worked With
July 08, 2020
JR Rodriguez is my service representative at Walter's Mercedes. Nice to know I have and advocate in service for my wife's car! My wife's GLK 250 BLUETEC has recently been a bit of a conundrum with emiss Mercedes. Nice to know I have and advocate in service for my wife's car! My wife's GLK 250 BLUETEC has recently been a bit of a conundrum with emissions but JR has seen it and stuck by me along with Walter's. More
by RobElloway
Employees Worked With
July 06, 2020
Jr Rodriguez is the man! Took care of me and got me in and out for an A Service on the AMG. Outstanding service department with excellent customer service. and out for an A Service on the AMG. Outstanding service department with excellent customer service. More
by Dsoria
Employees Worked With
July 06, 2020
very professional and courteous.. the staff is always very helpful and courteous. The service needed is always explained in full with cost which is important for me since i'm on a limi the staff is always very helpful and courteous. The service needed is always explained in full with cost which is important for me since i'm on a limited budget. More
by caj1987
Employees Worked With
Brandon Monaco, Adam Garcia
July 06, 2020
Great service as always! J R Rodriguez is always the person my son and I ask for when getting our car serviced. He always takes care of us. Great job! J R Rodriguez is always the person my son and I ask for when getting our car serviced. He always takes care of us. Great job! More
by msfrooze
Employees Worked With
July 06, 2020
Always pleased with the customer service at Walters. Very grateful for Walters service center, work is always completed in a timely manner. Also thank you to Austin Schneider who gets us in and out so qu Very grateful for Walters service center, work is always completed in a timely manner. Also thank you to Austin Schneider who gets us in and out so quickly. Thanks much..... More
by sts1029
Employees Worked With
Austin Schneider
July 06, 2020
Help! Battery died. My wife started out for the grocery store and her car wouldn't start. I called Walter's and we had it replaced that afternoon. Good service as usual. store and her car wouldn't start. I called Walter's and we had it replaced that afternoon. Good service as usual. More
by EraSprinter
Employees Worked With
July 06, 2020
Flexibility and Premium Service I don't expect everyone to 'bend' to my crazy schedule, but it is MUCH APPRECIATED when it does happen. Mr. Rodriguez, as well as Mr. Ramirez are Prof I don't expect everyone to 'bend' to my crazy schedule, but it is MUCH APPRECIATED when it does happen. Mr. Rodriguez, as well as Mr. Ramirez are Professionals, they have made my Walter's Mercedes Experience more than just service for my Mercedes, The Personable Experience comes when you know someone else actually cares to make sure your issues and concerns are fixed/solved CORRECTLY. This is the Main reason I will recommend Walter's Mercedes to everyone as well as being a continued Client. Big Thanks to ALL Walter's Mercedes Employees (Sales and Service) YOU ALL Are AWESOME!!! More
by WayMG
