Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,005 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,005 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
February 26, 2019
Schedule service on E350 What a great experience ever time I bring my car in. The staff is very friendly and welcoming. Other dealers should take a note on how to treat their What a great experience ever time I bring my car in. The staff is very friendly and welcoming. Other dealers should take a note on how to treat their customers from this one. Great job fellows. More
by Alvarador74
Employees Worked With
February 23, 2019
Great experience at Walter's MB of Riverside Brandon Monaco helped with my service needs very professionally. He helped me find out what service is exactly necessary for my car and explained the Brandon Monaco helped with my service needs very professionally. He helped me find out what service is exactly necessary for my car and explained the reasons in detail. The lounge is very comfortable and cookies are great :) More
by Jincheng
Employees Worked With
Brandon Monaco
February 22, 2019
Consistently great service David Greene handled my annual service needs very professionally. Everything was done to my satisfaction in the estimated time. The waiting area is David Greene handled my annual service needs very professionally. Everything was done to my satisfaction in the estimated time. The waiting area is very complete and comfortable. More
by LQ Bill
Employees Worked With
David Greene
February 21, 2019
Routine service Brandon is absolutely best in class service advisor. He's the only advisor I have dealt with for the past 8 years. Always a pleasure to work with. Brandon is absolutely best in class service advisor. He's the only advisor I have dealt with for the past 8 years. Always a pleasure to work with. More
by Moneybags1005
Employees Worked With
Brandon Monaco
February 20, 2019
Walter’s Mercedes service department is top notch! Easily scheduled a twenty thousand miles service for my Mercedes Benz CLA 250 online. Arrived, met with Cody, and went over a few options. Cody was ve Easily scheduled a twenty thousand miles service for my Mercedes Benz CLA 250 online. Arrived, met with Cody, and went over a few options. Cody was very knowledgeable, helpful and professional. Very satisfied with the whole experience! More
by Warpony3$
Employees Worked With
Cody Burt
February 16, 2019
Very Satisfied My service advisor Brandon Monaco is always very personable. He makes sure that my car gets what it needs and my service experience very pleasant. My service advisor Brandon Monaco is always very personable. He makes sure that my car gets what it needs and my service experience very pleasant. More
by Pamela Peterson
Employees Worked With
Brandon Monaco
February 14, 2019
Service B Great customer service. They got me in and out on a very busy day Clean restroom and fast WiFi. Would recommend Walters Mercedes to anyone. Great customer service. They got me in and out on a very busy day Clean restroom and fast WiFi. Would recommend Walters Mercedes to anyone. More
by Markshreds
Employees Worked With
Austin Schneider
February 12, 2019
Excellent Customer Service Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled in a timely manner. Thanks again!!! More
by Tracy
Employees Worked With
February 12, 2019
Excellent job and customer service Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! More
by frank11111
Employees Worked With
February 11, 2019
Popped tire My tire popped so I called the closest Mercedes dealership, they calmly advised me what to do over the phone. Special thanks to Austin Schneider for b My tire popped so I called the closest Mercedes dealership, they calmly advised me what to do over the phone. Special thanks to Austin Schneider for being so efficient- I was in and out within 30 minutes! Would definitely recommend to any of my friends or family! More
by Smansour55
Employees Worked With
Austin Schneider
