Walter's Mercedes-Benz of Riverside - Service Center

mr brandon monaco is super i find i ENJOY bring my car to BRANDON MONACO. he is alway in a warm attitude. his knowledge of MERCEDES BENZ is a plus when having a concern wit i find i ENJOY bring my car to BRANDON MONACO. he is alway in a warm attitude. his knowledge of MERCEDES BENZ is a plus when having a concern with our new mercedes..i want to congratulate WALTERS MERCEDES and urge you to retain brandon for life....he is the best of the best More

The service was excellent. My experience at Walters, provided by David Greene was excellent. The wait time minimum. The coffee was great. I loved the use and the feel of the fre My experience at Walters, provided by David Greene was excellent. The wait time minimum. The coffee was great. I loved the use and the feel of the free rental car. More

Great Customer Service The work was completed sooner than the estimated time. Brandon kept me informed along the way, checking on the progress with the tech and relaying the The work was completed sooner than the estimated time. Brandon kept me informed along the way, checking on the progress with the tech and relaying the information to me/ More

Wonderful Experience Superb!! Austin Schneider is Courteous and professional! He always answer's all my question's . I wouldn't take my car to any other place. Superb!! Austin Schneider is Courteous and professional! He always answer's all my question's . I wouldn't take my car to any other place. More

Great service at a good price, no service sales pressure, you can actually feel that your not being taken advantage of which is unusual for this. at a good price, no service sales pressure, you can actually feel that your not being taken advantage of which is unusual for this. More

Satisfied Customer Brandon Monaco made my late Friday evening car troubles into a positive experience. I truly appreciate the care, concern and quality service given to Brandon Monaco made my late Friday evening car troubles into a positive experience. I truly appreciate the care, concern and quality service given to me from Brandon!! More

Walter’s Mercedes always takes care of me! Every time I bring my car to get serviced or washed at Walter’s Mercedes Benz of Riverside I always receive the best customer service. Everyone is fri Every time I bring my car to get serviced or washed at Walter’s Mercedes Benz of Riverside I always receive the best customer service. Everyone is friendly and professional. Thank you Cody B. For getting my car fixed and taken care of in a timely manner. More

Best Service Department (David Greene) David Greene always provides outstanding customer service. He is friendly, honest, and professional. I would drive all the way to Walter and pass othe David Greene always provides outstanding customer service. He is friendly, honest, and professional. I would drive all the way to Walter and pass other dealers just to have David take care of my car. Great person as well as the great dealer. Thank you More

No hassle! Fast, Efficient and Professional Took my 2018 GLC 300 in for service because I noticed a service message warning with the following: “Auto Light Function Inoperative”. When I arr Took my 2018 GLC 300 in for service because I noticed a service message warning with the following: “Auto Light Function Inoperative”. When I arrived at the dealership for the service appt. the service message was no longer showing (my luck). My Service Advisor David Greene, suggested the vehicle be inspected (just to be on the safe side), while I waited for the courtesy wash. Turns out, service message came on while the vehicle was being inspected and a sensor needed to be replaced. Service Advisor David Greene was able to order the part, get me in a loaner vehicle and had the work completed same day. No hassle! Fast, Efficient, Courteous work. Thank you Walter’s Mercedes-Benz of Riverside and Service Advisor David Greene for the exceptional and professional service. More