Ward Chrysler Center
Carbondale, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 44 reviews
awsome Adam was very polite an patient. Would diffently recommend him to some1 else! !! Awsome has a really good personality will come back for another vehic Adam was very polite an patient. Would diffently recommend him to some1 else! !! Awsome has a really good personality will come back for another vehicle when needed!! More
WONDERFUL!! Shawn was wonderful to work with! He was a very friendly man who went the extra mile to help me get a great car! He was very patient and courteous whe Shawn was wonderful to work with! He was a very friendly man who went the extra mile to help me get a great car! He was very patient and courteous when walking me through the process of getting a new car. I told him what I was looking for in my car and understanding that safety was my top concern, he put me in a car that I would feel comfortable having my family in. He never got tired of answering my questions and always asked if there was anything else that he could do for me. He is a great person to buy your next car from! Or cars! More
AMAZING!!! Shawn was amazing! Basically jumped through hoops to help me out. Got me an amazing car. He's a people person. Treated me very well. Best salesman I'v Shawn was amazing! Basically jumped through hoops to help me out. Got me an amazing car. He's a people person. Treated me very well. Best salesman I've ever worked with. Best dealership by far! Come here and see Shawn. Tell him Heidy Smith sent you! More
Awesome people awesome prices!! Adam Emery gave us the best experience buying a new car for the first time financing! Thank you so much Adam and Ward Kia!! I suggest anyone to go the Adam Emery gave us the best experience buying a new car for the first time financing! Thank you so much Adam and Ward Kia!! I suggest anyone to go there for a car More
Best of the best!!!!! We had the best experience with Adam Emery and the entire dealership while coming in to what ended up landing us in a 2010 Kia Sportage!! We were gree We had the best experience with Adam Emery and the entire dealership while coming in to what ended up landing us in a 2010 Kia Sportage!! We were greeted with a smile as soon as we arrived & never once did we feel like we were being pushed, neglected, or "car salesmaned". Adam asked us what we were looking for, in detail, and brought us exactly what we needed & wanted. He spent his undivided attention on us & listened. He then, with the help of the dealership and his boss(manager), made it possible for us to drive our BEAUTIFUL Kia home! I still can't express in words how amazingly happy we are & how Ward Kia & Adam Emery worked with us. Not just worked with us but for us! The price is unbelievable & we were treated as if we were golden members of some credit club....we do not have very good credit just due to life & they were determined to give us a chance. We will never go anywhere else. Proud to say we are apart of the Ward Kia family. Good thing too, because we have a 13yr old son:) I'm recommending everyone, literally, to Ward Kia of Carbondale,IL and especially the salesman that made it all happen, Adam Emery!! He didn't leave our side, in a good way, until everything was completed & right, even through financing he was the last person to shake our hands & congratulate us again... Amazing!! More
Kia Soul I just recently purchased a Kia Soul and I couldn't be happier. Adam was a great salesman he was very friendly and very professional. I couldn't hav I just recently purchased a Kia Soul and I couldn't be happier. Adam was a great salesman he was very friendly and very professional. I couldn't have asked for a better experience in purchasing a car. Thanks Adam and Ward Kia. More
During the test drive, I commented to the salesman that I heard a noise that didn't sound right. I know, dumb me, but the salesman told me it was the sound of new tires on the highway and that it would go a heard a noise that didn't sound right. I know, dumb me, but the salesman told me it was the sound of new tires on the highway and that it would go away. I took him for his word on it (after all, he would know about car noises) and went ahead and bought the car. The noise didn't go away and I brought the car back to the dealership. Imagine my surprise when the service manager checked the noise and said it was bad tires and that they needed to be replaced. When he saw how shocked I was about 'bad tires' and I explained, his comment was that the sales manager and salesmen had been replaced and he would like to just start over and make my experience with Ward Kia enjoyable. That doesn't set right - my agreement wasn't with the salesman, it was with Ward Kia. I officially requested that Ward Kia make good on the salesman's deception (I had written proof that he told me the tires were new), but Ward Kia ignored me (it's been over a month). Let the buyer beware. More
I personally had no intentions of getting a brand new van because i didnt think i could get one. My salesman jay wright proved me wrong!!! I ended up walking out with a brand new 2013 dodge grand caravan!!!! because i didnt think i could get one. My salesman jay wright proved me wrong!!! I ended up walking out with a brand new 2013 dodge grand caravan!!!! I was so happy inside and my wife was very excited!!!! I hope that jay wright is still there when i buy my next new vehicle in a couple years!!! Thanks jay wright!!!! Jamey and courtney white More
