Ward Chrysler Center
Carbondale, IL
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This dealership goes way out of their way to satisfy your needs. They are not high pressure in trying to sell you a car, they look for the car you want, not what they want to sell you. After I purchased my needs. They are not high pressure in trying to sell you a car, they look for the car you want, not what they want to sell you. After I purchased my vehicle they called to make sure everything with the vehicle is in good working order & if it has met my expectations. Last, the price that I got from Ward's could not be met at any dealership that I shopped at. More
I have had a great experience in purchasing a new car from Ward Kia. Any issue that came up with my deal, Nick was eager to help. There was not a question that I didn't feel I could ask and expect to g from Ward Kia. Any issue that came up with my deal, Nick was eager to help. There was not a question that I didn't feel I could ask and expect to get an honest answer. Additionally, Nick walked me through the entire process so that I didn't feel pressured, but I knew what step to expect next. I give a big thumbs up to Nick at Ward Kia for putting me in my new Kia Forte. Thanks, Stephanie, H. More
I took my brand new journey to ward, because the front I took my brand new journey to ward, because the front passenger door would not open. They kept it a week and I was told they had to break the door p I took my brand new journey to ward, because the front passenger door would not open. They kept it a week and I was told they had to break the door panel to get to the locks, but they did not tell me they tried to stick a scew driver from the inside between the door and try to open the door that way first which resulted in big gouges in the paint.They also said they had to break the locks to get door open, I guess they did it with a hammer and some tool because I have dents protruding from the inside of the door outward several. All I ask was to replace the door on my BRAND NEW CAR. It did not need body work when it went in.He laugh at me. More

