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Ward Chrysler Center
Carbondale, IL
44 Reviews
It is our mission to be the automotive home of drivers in the Carbondale IL area and beyond! We're proud to serve our neighbors in Marion and Paduca as well with great deals and stress-free service. Check out our hours page for easy directions to our dealership from Cape Girardeau and more nearby towns! We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership near Anna, IL, keeps a great stock of used cars, trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Carbondale.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 44 reviews
August 01, 2012
I have bought over a dozen new cars in my kifetime and Ward Kia is, hands down, the most dishonest car dealer that i have ever dealt with. I actually bought a car there and got a decent price but I did m Ward Kia is, hands down, the most dishonest car dealer that i have ever dealt with. I actually bought a car there and got a decent price but I did my homework ahead of time and knew exactly what my final price should be. Their tactics consist of adding incredibly overpriced options onto the car like thousand dollar windshield breakage protection plans and two thousand dollar rust protection plans that will take the price of a 15 thousand dollar car up to twenty or so but then give ridiculously high trade in allowances if you have a trade in and special today only discounts if you push the issue farther. I prefer to walk into a dealer and pay a fair price and get a fair value for a trade if I have one. I bought a Forte for my son and traded in his 15 year old ford with a bad transmission. They gave me 50000 on the trade but the Forte had $4000 of useless dealer addons so I got the car at a grand under sticker-right at the price it should have gone far. The trade was useless and had no real value other than for scrap and parts More
by jayr1960
Employees Worked With
Keith
January 25, 2012
I have had a great experience in purchasing a new car from Ward Kia. Any issue that came up with my deal, Nick was eager to help. There was not a question that I didn't feel I could ask and expect to g from Ward Kia. Any issue that came up with my deal, Nick was eager to help. There was not a question that I didn't feel I could ask and expect to get an honest answer. Additionally, Nick walked me through the entire process so that I didn't feel pressured, but I knew what step to expect next. I give a big thumbs up to Nick at Ward Kia for putting me in my new Kia Forte. Thanks, Stephanie, H. More
by stephhsin
Employees Worked With
Nick
January 25, 2012
This dealership goes way out of their way to satisfy your needs. They are not high pressure in trying to sell you a car, they look for the car you want, not what they want to sell you. After I purchased my needs. They are not high pressure in trying to sell you a car, they look for the car you want, not what they want to sell you. After I purchased my vehicle they called to make sure everything with the vehicle is in good working order & if it has met my expectations. Last, the price that I got from Ward's could not be met at any dealership that I shopped at. More
by gregwhittington
Employees Worked With
Seth Silger
July 17, 2011
I took my brand new journey to ward, because the front I took my brand new journey to ward, because the front passenger door would not open. They kept it a week and I was told they had to break the door p I took my brand new journey to ward, because the front passenger door would not open. They kept it a week and I was told they had to break the door panel to get to the locks, but they did not tell me they tried to stick a scew driver from the inside between the door and try to open the door that way first which resulted in big gouges in the paint.They also said they had to break the locks to get door open, I guess they did it with a hammer and some tool because I have dents protruding from the inside of the door outward several. All I ask was to replace the door on my BRAND NEW CAR. It did not need body work when it went in.He laugh at me. More
by icetea21
Employees Worked With
service dept.
