Watertown Ford

Excellent Experience My grandparents have been buying cards from Ford for years and thought I would give it a try. The staff is extremely friendly and welcoming. They're n My grandparents have been buying cards from Ford for years and thought I would give it a try. The staff is extremely friendly and welcoming. They're not like most car dealers that are pushy. They take the time get to know you and find out what your needs are to determine the perfect vehicle for you. I highly recommend Watertown Ford to anyone! More

Best Car Buying Experience Ever! I needed to replace my car after an accident, and was pleasantly surprised that they not only had the car I wanted but the option and color also. Bil I needed to replace my car after an accident, and was pleasantly surprised that they not only had the car I wanted but the option and color also. Bill was extremely helpful demonstrating all the new changes in the car. I was pleased at how helpful everyone was and that there was no pressure placed on me for a sale. The test drive was pleasant and informative. Best of all I had the car I wanted the next day. More

Phenomenal sales staff to deal with. Recently purchased a 2017 Ford Explorer XLT. Sales consultant, Patrick O’Brien, was phenomenal to deal with. He was courteous and knowledgeable. A Recently purchased a 2017 Ford Explorer XLT. Sales consultant, Patrick O’Brien, was phenomenal to deal with. He was courteous and knowledgeable. A true pleasure to deal with. All of the sales staff were very engaging. Had a fun time interacting with everyone. Exceptional dealership to deal with. I would recommend this dealership to anyone interested in purchasing a Ford in the metro-Boston area. And ... my new Explorer has exceeded all of my expectations! More

Great Service by a very knowledgeable team. Even the manager wanted to assure that everything was taken care of to my liking. Friendly staff. Highly recommended. by a very knowledgeable team. Even the manager wanted to assure that everything was taken care of to my liking. Friendly staff. Highly recommended. More

moved to a new experience of driving I was anticipating the lease of my third Focus and was thrilled to come away with a C Max. The negotiation was short and the car is a hybrid, thus mak I was anticipating the lease of my third Focus and was thrilled to come away with a C Max. The negotiation was short and the car is a hybrid, thus making me totally hip as a contributor to a cleaner enviroment. Sam , the manager and Ms. Adams were all fun to deal with and I truly felt they had my interests at heart. More

Friendly staff and reasonable prices They were reasonable in pricing, had great staff and car was nicely prepared with a wash job, wax and a voucher for a full tank of gas on your first r They were reasonable in pricing, had great staff and car was nicely prepared with a wash job, wax and a voucher for a full tank of gas on your first refueling. More

Commercial Vehicle I was in need of a F350 - Black - I call Peter King and he had a truck with the price for me within hours. The team was helpful and very easy to work I was in need of a F350 - Black - I call Peter King and he had a truck with the price for me within hours. The team was helpful and very easy to work with. More

Great sales & management professionals. Very professional yet friendly; willing to spend whatever time was needed to address our needs, but without pressure. They were able to give us a bett Very professional yet friendly; willing to spend whatever time was needed to address our needs, but without pressure. They were able to give us a better deal than two other dealerships, and have followed up to be sure we are happy with our purchase. The only negative was that there was only one finance person available, and he was with a customer, so we had a long wait before we could write our check. We would definitely return to them for another car - but we'd make an appointment for the check-writing part! More

Professional, friendly service We have recently bought a used car from Watertown Ford dealer. They were very helpful, understood our needs and followed up without being pushy. We di We have recently bought a used car from Watertown Ford dealer. They were very helpful, understood our needs and followed up without being pushy. We did not have a car and they brought us the car to try. When we bought the car they brought the car to us again. Finally, the also followed up a week after we bought the car. We are very happy with the car and the service. We would use them again. More

great experience I had something in mind and Watertown Ford was able to accommodate my wishes perfectly. There was a bit of a snafu with the vehicle in question, but t I had something in mind and Watertown Ford was able to accommodate my wishes perfectly. There was a bit of a snafu with the vehicle in question, but they resolved it expertly More