Watson Chevrolet

Always great service and on time. Have always taken my Camaro and Silverado only to Watson’s. Have always taken my Camaro and Silverado only to Watson’s. More

The employees answer questions with a sense of doubt in themselves. “Uh I think” “I’m not sure” “it says right there” Very little customer service. Front desk employee (Junior Sandoval) texting the entire themselves. “Uh I think” “I’m not sure” “it says right there” Very little customer service. Front desk employee (Junior Sandoval) texting the entire time I was standing in front of him and couldn’t be bothered with my questions. He denied us military discount, after admitting they offer it, because I made the comment that he was not informed to answer my questions. The service associate could not explain what the “diagnostic” covers, What actually did you test? When I called for diagnostic appointment I was told it was $189, the associate said $250 when I arrived the day of appointment. Many discrepancies and areas to improve. More

MICHAEL DROUBIE IS MY SERVICE CONSULTANT AND HE TREATS ME WONDERFUL, EVERY TIME I CALL OR GO INTO THE SERVICE DEPARTMENT. I WAS IN FOR AN OIL CHANGE, TIRE ROTATION AND COURTESY CAR WASH. YESTERDAY, MIKE TOOK WONDERFUL, EVERY TIME I CALL OR GO INTO THE SERVICE DEPARTMENT. I WAS IN FOR AN OIL CHANGE, TIRE ROTATION AND COURTESY CAR WASH. YESTERDAY, MIKE TOOK ME TO INTRODUCE ME TO ANTHONY GOZUM TO EXTEND MY WARRANTY ON MY 2023 EQUINOX LS. EVERY THING WENT SO SMOOTHLY AND I WAS ON MY WAY HOME IN LESS THAN 1 AND HALF HOURS. More

Dropped my car off for service at 9:30am on Friday 7/25. I was told that the service would take most of the day to fix the problem, so they gave me an option, stay and wait or take an Uber to go back home a I was told that the service would take most of the day to fix the problem, so they gave me an option, stay and wait or take an Uber to go back home and wait until I got a call to pick up.the car. I took the Uber. I did not get a call and at around 4pm I call the service department and spoke with the service rep and he told me that the car had not been looked at as of yet, and that it was 6th in line to be looked at. I was shocked and asked why. He told me that the appointment at 9:30am was for us to have a conversation about the problem with the car. I never heard of such a thing nor no one told me about such a meeting. Since this conversation was about 4:30pm on a Friday evening, there was no way that the car would be fixed until Monday or so. So I was without a car for almost 4 days. On Monday, the service rep called me in the morning and texted me with a photo showing the problem. An Evap hose that was damaged causing a leak. He stated that the damage on the evap line was not covered under warranty. They had the part in stock and they replaced it. The car was ready at around 3:30 pm. The total bill for the repair was $979.16. I feel like I got a raw deal in which I got a run around to begin with and on top of that, I did not have an automobile for almost 4 days. I believe as a Watson customer I deserve to be treated fair. Do I want to buy another car at your dealer? This is my second Chevrolet, maybe I need to look at other Dealers. More

Took my 2025 Colorado ZR2 in for the first service. I was greeted, pulled the truck into the service bay and the tech took the truck in. Total time was 45 minutes, then out the door. Quick and easy! I was greeted, pulled the truck into the service bay and the tech took the truck in. Total time was 45 minutes, then out the door. Quick and easy! More

After to separate repair visits my Corvette was returned to me dirty outside & smelly inside. I take extraordinary care with that car & left it with them in very nice condition. Having spent over $10,000. to me dirty outside & smelly inside. I take extraordinary care with that car & left it with them in very nice condition. Having spent over $10,000. on repairs, it seems unreasonable to return it in that condition. My first stop after leaving the dealership was at the nearest carwash. Even my oil change shop washes & vacuums my car before asking me for under $100. More

Everything went as scheduled and all ended up fine and dandy! Here are four more dandy! Here are four more More

Jesse in service always helps me. He does an excellent job on my Tahoe. T Y He does an excellent job on my Tahoe. T Y More

good - I didnt have an appointment but I'd called about a noise I was hearing that eas a potential problem noise I was hearing that eas a potential problem More

Didn’t have simple parts in stock, would need to wait several days to get the car back from a simple strut replacement job. Parts cost was double what local parts sellers were asking for parts they had i several days to get the car back from a simple strut replacement job. Parts cost was double what local parts sellers were asking for parts they had in stock. Labor was also more than an independent that I got an estimate from. Decided to pay the estimate charge and skip the sevice at Watson. More