Watson Chevrolet

Mike is always friendly to me and keeps me up to date during my wait in the lounge. The dealership is clean and staff say hello and good morning. during my wait in the lounge. The dealership is clean and staff say hello and good morning. More

After a little hiccup in ordering new tires, Mason made it good by comping an alignment.!Ordering was done and installation was done timely. it good by comping an alignment.!Ordering was done and installation was done timely. More

Matthew and GM Larry are absolutely outstanding! !!!! Your Service Dept is abysmal! Bought my new Traverse and needed Mud Guards and Floor Liners installed. When the service appointment was made I ma !!!! Your Service Dept is abysmal! Bought my new Traverse and needed Mud Guards and Floor Liners installed. When the service appointment was made I made sure the Service Dept understood that I needed to wait for the vehicle as I drive a long ways. When I arrived for my appointment the Service Writer informed me it could take ALL DAY. When I stated the agreement was I would wait, the service writer stated 'it'll be done when it's done' ??. It took an intervention by Larry to get them to abide by the agreement we had on the phone. I stated to Larry that 'this is not the level of service I'm accustomed to when buying a new Chevy'. BUT thank you to Larry who made things right!!! More

90,000, 100,000 maintenance and oil change Spark plugs and wires, tire rotation fluid levels checked and wires, tire rotation fluid levels checked More

I was very happy with the service I received at my last visit all my concerns and problems were taken care of,and I appreciated the ride home and back to get my car. visit all my concerns and problems were taken care of,and I appreciated the ride home and back to get my car. More

It was so so, I've worked with mason before and it was a better experience. Got charged 100 dollars to tell me my battery was bad and wanted to charge 400 for a new one. That's ridiculous. better experience. Got charged 100 dollars to tell me my battery was bad and wanted to charge 400 for a new one. That's ridiculous. More

Took vehicle to service department per a safety recall inspection letter lacking any details. When I delivered vehicle, no information was given as to why there is a safety recall inspection, Told me to p inspection letter lacking any details. When I delivered vehicle, no information was given as to why there is a safety recall inspection, Told me to pick up vehicle 3 hrs later and when I asked if there is anything I need know about the inspection or about safety recall information, no information was provided. So I can not answer your survey because no information was provided as to why there is a safety recall inspection on my vehicle, the result of the recall inspection and what I need to know or do from here on out. Does not feel like customer service was provided More

Work was a factory recall which went well including a free round trip via Uber. A good experience all around. free round trip via Uber. A good experience all around. More

Scheduling my appointment was easy. Jerry's analysis of my needed service was very informative. And he got me a great deal on new tires (1 free). And with the reward points on my GM Mas Jerry's analysis of my needed service was very informative. And he got me a great deal on new tires (1 free). And with the reward points on my GM Mastercard I didn't have to pay anything. More

Unprofessional if could give him a zero it be a 0+ at least the people I dealt with matthew sheriff and kade pensia least the people I dealt with matthew sheriff and kade pensia More