Watson Chevrolet

After a brief search for a 4x2, late model used Chevy Silverado I found the vehicle I was looking for at Watson Chevrolet. I test drove the truck on a Saturday, and by Monday had decided it was the truc Silverado I found the vehicle I was looking for at Watson Chevrolet. I test drove the truck on a Saturday, and by Monday had decided it was the truck I wanted. Having limited time to purchase the truck, I arrived at 8 am and told Omar Robles I had two hours and no more to purchase the truck. We haggled over the price a bit and agreed on a fair price. To seal the deal I asked them to install a remote start capability on my truck. They agreed. The finance department found a lower interest rate than the one I had been pre-approved for through my bank and Antonio was amazingly efficient at completing the paperwork. I was out of the dealership exactly two hours later. Immediately after purchasing the truck, I had surgery so Jose Martinez delivered the truck to my home. When we discovered the remote starter had not been installed, I was afraid I was about to see the short end of the deal. But Jose took the truck back, had the remote start installed and once again delivered the truck. They honored the deal they had made, and Jose spent at least a few hours delivering and redelivering my truck. He also made sure it was perfectly cleaned and that the remote starter worked before he delivered it the second time The level of customer care Watson provides was really illustrated to me when I discovered that in my haste to complete the purchase, I had agreed to some options I didn't intend to agree to. Since I signed the paperwork with the details of the options clearly listed, I figured there was no way I was going to be able to get any of my money back. I was very pleased when the finance department removed a large percentage of the erroneous options. They could have easily told me "you already signed, this is a legally binding contract" but instead they did every thing they could to make sure I was happy with my purchase. For anyone looking for a new or used vehicle, I recommend Watson Chevrolet. More

David was a great salesman, he never gave me the creepy "give me all your money" vibe that I got at Oreilly's a couple days before. I bought my truck not because I felt he pressured me, but because he help "give me all your money" vibe that I got at Oreilly's a couple days before. I bought my truck not because I felt he pressured me, but because he helped me realize it was what I really wanted. Great customer service and just a great dude in general. Also, Bo Watson came over and totally made me feel taken are of. I was in good hands at Watson and I love my new truck (and the price tag)! More

Jose listens to see what exactly you are looking for in a car, and then shows you your options based on what you want. He is fair and gives you the best possible price available. He is friendly and a genui car, and then shows you your options based on what you want. He is fair and gives you the best possible price available. He is friendly and a genuine person. He cares about his customers. Jose gives you the time you need to make the best decision possible. More

Jose Martinez from Watson Chevrolet was great in helping me purchase my 2013 Chevrolet Equinox. Jose was friendly, knowledgeable and a pleasure to work with! me purchase my 2013 Chevrolet Equinox. Jose was friendly, knowledgeable and a pleasure to work with! More

We went to Watson Chevy because we had heard they were a good dealership to work with. On going there my wife and I met Jose Martinez one of the sales people at Watson. He was very friendly and patient as w good dealership to work with. On going there my wife and I met Jose Martinez one of the sales people at Watson. He was very friendly and patient as we tried out many different vehicles. The one that sold us was a 2012 Chevy Malibu with low miles, a good price, and good quality. The car is mainly for my wife to drive and she is extremely happy with it. If you go to Watson Chevy look Jose up. He is a stand up guy you can work with. More

I want to thank Jose Martinez for all his help today! My mother had a bad experience with a local dealership and Jose came to the rescue! He made up for the bad experience from the other people. So PLEASE P mother had a bad experience with a local dealership and Jose came to the rescue! He made up for the bad experience from the other people. So PLEASE PLEASE go see him at Watson Chevrolet (Auto Mall) to see what he can get you rolling in! He was about to leave and stayed all night (literally) to make sure everything was going to work out! **** Thank you again your time, courteous manner, and passion for your job. It made everything right!**** More

So for me, I buy a few cars a year--and I will go see Jose next time I need a car. He was super respectful of my time, helped me get the paperwork done and made the process a breeze. I would gladly rec Jose next time I need a car. He was super respectful of my time, helped me get the paperwork done and made the process a breeze. I would gladly recommend anyone to do business with Jose as he was a great guy and made the usual process of buying a car painless. Plus, he's a good family guy, loves to work and always smiles. More

Watson gave me an estimate for body work of about $1100. I took the car in, and after nearly two days they called and said it would be $500 more. This was pretty superficial damage, no new parts, only lab I took the car in, and after nearly two days they called and said it would be $500 more. This was pretty superficial damage, no new parts, only labor and paint. When I refused, they tried to talk me into paying it because the car was supposedly disassembled. I can understand a small change to an estimate, but a 50% increase was bait and switch. More

This is the third truck I have purchased from Watson and every time they have exceeded my expectations! I purchased my last truck 3 years ago and have since then had some financial problems. I talked to som every time they have exceeded my expectations! I purchased my last truck 3 years ago and have since then had some financial problems. I talked to someone at another dealership in town that told me I would have to make an "extremely large" down payment or wait until my credit improved to purchase a truck. I called Rocky and told him my situation and the next day I was able to pick up my new truck! Thanks again! More

I went to Watson Chevrolet to buy a new car today. My salesman was named Renee. Renee knew absolutely nothing about the vehicle, how many were on the lot, or what the options were after he brought me pri salesman was named Renee. Renee knew absolutely nothing about the vehicle, how many were on the lot, or what the options were after he brought me printed details of the cars that were available nearby. Another salesman had to keep coming in to answer my simple questions. I didn't catch the name of the other gentleman, but I wish he was my salesman in the first place. Renee had to keep going to another room to look up information instead of using the computer on his desk. It seemed as if he was hiding something from me. I had the options I wanted on the vehicle picked out and, although the vehicle was not on the lot, Renee was able to find one nearby. We started to talk price. I told him what I was looking to spend and he wrote it down. Renee walked away for 20 minutes and came back with the very same piece of paper in his hand. He said, "If I can get you this price, will you buy the car today?" I replied, "Well, I'd like to see some pictures of the vehicle to make sure I'm not overlooking something that I'll regret." I further explained that although I might not walk out the door with the vehicle, that I needed one fairly quickly and I was very serious about buying it. After making me wait another 20 minutes, he returned with that BS four-square worksheet that every sleazy salesman uses, with nothing written on it but the MSRP of the vehicle, and some extra fees added to it, totaling an amount *higher* than MSRP. I said that it was too much money and asked if that was the best he could do. He said it was. At this point, I felt insulted, so I thanked him for his time and walked out. Renee never so much as offered me a bottle of water during the two hours I spent at the dealer, which I could have used after he made me walk around the back lot for 20 minutes looking for non-existent vehicles. The temperatures were in the mid to high 90's today and blacktop doesn't make things any cooler. I walked across the street to the Holmes Tuttle Ford dealer and met a salesman that was actually honest, knowledgeable, and worked with me. I didn't buy the Ford yet, but it has become a much more likely option. Ford should pay Renee for the business he is driving in their direction. More