Watson Chevrolet

Everyone was very nice & professional Very informative, fast service, friendly, and pleasant people Thank you very much fast service, friendly, and pleasant people Thank you very much More

Always prompt and excellent service The Watson Chevrolet service team is always attentive to my needs service team is always attentive to my needs More

Salesman Juan Valenzuela was attentive, polite, and friendly. He listened to our needs. We found the perfect vehicle for our situation. The dealership was clean and all personnel were friendly as well. friendly. He listened to our needs. We found the perfect vehicle for our situation. The dealership was clean and all personnel were friendly as well. More

First, they kept my car for 3 weeks “in line. ” I don’t know why they couldn’t call when they were ready for the vehicle to come in and have a set appointment. I had to borrow my parent’s vehicles ” I don’t know why they couldn’t call when they were ready for the vehicle to come in and have a set appointment. I had to borrow my parent’s vehicles until it was ready, which I was only getting a diagnostic test!! Second, when they finally got to the car, they said I needed a brand new transmission for $7,000 total. I asked what was wrong with it and Shaun wouldn’t tell me. He said, “well, we don’t know the exact cause, but we can take it apart and find it, and that’ll be $1,000.” I then was baffled that they wouldn’t tell me what was actually wrong with it. I asked 3 separate times! When I went to pick up the car, I then asked again what was wrong with it and he wouldn’t give me an answer - just stated again it would be $1,000 to find out when they take it apart. They said it wasn’t ready yet, and I’d have to pick it up the next day because they had to put it back together. So, if it was already taken apart and had to be put back together, what was the $1,000 for?! The next day when I picked it up, I told Shaun to call my dad, because my dad wanted to speak to him. What I’m also mad about is that Shaun told him what was wrong! Right off the bat. But couldn’t tell ME what was wrong with it….I’m assuming because I’m a woman. Again, I asked 3 separate times. We got a second opinion. Which they said they did NOT find the two issues Chevy found (burnt oil on the engine and metal shards in the transmission oil). They said I was just low on transmission oil. After they changed it and reset the computer in the car, it has been driving fine since. That only cost me $150. So, I saved $7,9850!! Was a bad experience all the way around and I will not be back - nor will I ever buy a Chevy again because of this. Ridiculous! More

The service was good but the wait was ridiculous. I have never had such a long wait before. I have never had such a long wait before. More

Does good work. Their phone system is awful! Once I get through to a person in service, everything if fine. Getting someone to answer the phone in Service takes fore Their phone system is awful! Once I get through to a person in service, everything if fine. Getting someone to answer the phone in Service takes forever if at all. More

Does good work. Their phone system is awful! Once I get through to a person in service, everything if fine. Getting someone to answer the phone in Service takes fore Their phone system is awful! Once I get through to a person in service, everything if fine. Getting someone to answer the phone in Service takes forever if at all. More

Jerry was very professional and curtious first advisor to take time to speak to us we will be requesting him for future needs to take time to speak to us we will be requesting him for future needs More

Lalo, I believe was only kind one and checked in. Was there at 10:30 and left at 2:30 which I get but could have communicated at least the wait time. And not have a poor excuse about the battery read Was there at 10:30 and left at 2:30 which I get but could have communicated at least the wait time. And not have a poor excuse about the battery reader not being charged. Had I known I would have came back for a scheduled appointment. Guy said give me a hour not about 3 hours. Then my car was done but no service member came I just check me out and give me my keys. Next time I’ll go to o’reilly and moving forward. More

Bennie , Mark and Larry did a fantastic job of finding me the perfect car for my needs the perfect car for my needs More