Watson Chevrolet

this place is abysmal. made an appt to have my oil change on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole. have tried calling service several times to make an appt, they can't even answer the phone. absolutely horrible. More

I live in San Tan Valley, I wanted to look at a vehicle thet had posted on their website. I called ahead and asked if the vehicle was still for sale and ready.I didnt want to drive down to Tuscon if it had thet had posted on their website. I called ahead and asked if the vehicle was still for sale and ready.I didnt want to drive down to Tuscon if it had sold.They assured me it was and were going to have it ready for me to test drive . After getting there they said the vehicle I was looking at was not for sale and transmission was shot. It seemed odd since the vehicle has been on the lot for 60 days, they now found out the transmisson was bad on a 66000 mile vehicle and why then they had the ad up for weeks if the car was not ready for sale. But I was more pissed that i called ahead and traveled down for nothing. found out online the car sold a week ago and they just havent taken the ad down . As I sit typing this the ad is still up on the vehicle. nice job More

Purchase went as usual. I have been a leasing customer for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely rid for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely ridiculous. With an appointment is 3 hours wait??? Last week I wasn't on the schedule, even though I had the email confirmation with me. It was going to be 3 hours then, so I made another appointment for today. I was on the schedule and told 3 hours again. Really??? Guess I could have lost only 1 day of time with you, instead I lost 2. Maybe you should have just let me know it's always going to be a 3 hour wait! More

Ervin W was an awesome salesman and I Love my 2021 Chey Silverado LT. Much better service this time around, Thank you for everything Ervin W. Silverado LT. Much better service this time around, Thank you for everything Ervin W. More

Watson Infinit Chevrolet is the best. I have had 9 Infinitis. I clipped a boulder by my mail box and left a crease in front panel. I was sure I was doomed to big body shop bill, days, without a car Infinitis. I clipped a boulder by my mail box and left a crease in front panel. I was sure I was doomed to big body shop bill, days, without a car and having to rent.. No. Art Robles at body shop took it back for 10 minutes and popped the panel back out. I will always buy cars and service there. Freindly, professional, and always get the job done. More

Stay clear of this dealership. It's no a good company. They clearly do not know what they are doing.. They need new management. Very unprofessional and unfriendly people. Would not recommend Watson's to They clearly do not know what they are doing.. They need new management. Very unprofessional and unfriendly people. Would not recommend Watson's to anyone looking for a car, new or used. They need to get their act together and treat customers professionally. More

We just bought a 2021 Tahoe and Juan Valenzuela was our salesperson. Juan provided the best car buying experience ever. He was timely, thorough, knowledgeable and thoughtful. The finance manager, Pancho, w salesperson. Juan provided the best car buying experience ever. He was timely, thorough, knowledgeable and thoughtful. The finance manager, Pancho, was also amazing. We recommend people in the Valley consider making the drive to Tucson to work with the great team at Watson Chevrolet. More

Ash was wonderful! He took the time to find my son's Ash was wonderful! He took the time to find my son's 1st car in his budget range & worked very hard to get everything approved. He is a very kind, c Ash was wonderful! He took the time to find my son's 1st car in his budget range & worked very hard to get everything approved. He is a very kind, caring, understanding & hard working salesman. I highly recommend him. He will help make your car dreams come true. Thank you Ash, keep up the great work & many blessings to you & yours. More

Made our fourth purchase (2 cars and 2 trucks) from Watson today. The process of finalizing the purchase of a new Silverado was really smooth today and we appreciate the extra effort put in by our sal Watson today. The process of finalizing the purchase of a new Silverado was really smooth today and we appreciate the extra effort put in by our sales person, Ash. He worked out an early trade-in deal for our current leased Colorado (also from Watson) that saved us a lot of time and a bit of money. More

This dealership is so bad that I actually contacted the CEO of General Motors to complain about their lack of customer service. Go anywhere else. CEO of General Motors to complain about their lack of customer service. Go anywhere else. More