Webb Chevy Plainfield

My experience in Webb Chevrolet Plainfield was great, good environment and the people are very helpful. Sergio Martínez help us get our dream car and he is very helpful. They make you feel like a family. good environment and the people are very helpful. Sergio Martínez help us get our dream car and he is very helpful. They make you feel like a family. Fue una experiencia muy bonita que nunca avía experimentado en otro dealer More

Everyone was so friendly and made me feel so comfortable while purchasing my new car! while purchasing my new car! More

Dropped my car off for my scheduled early morning appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car needed to fix something that I had nothing to do with, it was a sensor that went cray cray! Chevy disappointed me and so did this dealership with how long it took to get my car back AND the worse part is that I had to pay for it! $179.99 for a diagnostic check along with the part. Luckily I had an extended warranty and had to pay just my $100 deductible but still! 6 days to repair, uncalled for. I was inconvenienced. Now I'm thinking of trading my car in for a Honda Pilot because of this car & dealership. I shouldn't have to pay for a faulty sensor. More

Jim Ceci helped us with our purchase, pleasure to deal with. No pressure sales. He took time to spend with my wife to explain all the new gadgets in car. Helped set up on star too. with. No pressure sales. He took time to spend with my wife to explain all the new gadgets in car. Helped set up on star too. More

Underpromised and overdelivered to my delight. Got the part I needed (in stock) and installed before closing. All done within less than four hours after making my appointment same day. Got the part I needed (in stock) and installed before closing. All done within less than four hours after making my appointment same day. More

My salesman Sergio Martinez was awesome ! He was very nice , informative & very patient with me . Derek Cavoto the finance & insurance manager was also a great guy ! He was very professional He was very nice , informative & very patient with me . Derek Cavoto the finance & insurance manager was also a great guy ! He was very professional & hilarious ! My overall experience was the best I’ve ever had purchasing a vehicle ! Highly recommended Webb Chevrolet ! More

Had a great experience with Will Perez. Nice guy, laid back. Was helpful but not overbearing and seemed genuinely about giving us space to determine what we were comfortable with. The thing Nice guy, laid back. Was helpful but not overbearing and seemed genuinely about giving us space to determine what we were comfortable with. The things that were within Will control about our deal went well. Thanks Will. More

Could be a little faster having to write a minimum 15 words sucks makes me not want to take survey words sucks makes me not want to take survey More

Would be 5 stars for location and open/friendly style of doing business, just a couple elements of inventory and pricing support that may be due to timing of the market place in the car business.....affects doing business, just a couple elements of inventory and pricing support that may be due to timing of the market place in the car business.....affects us average consumers. More

My brand new truck with 55 miles on it broke down, took it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to be installed while my new truck was in. Floor Mats were never installed even though paperwork said it was. How would I know that my engine was actually fixed too if they said my floor Mats were installed but they weren't? After waiting for an hour someone installed them, but did a horrible job. Almost looks like they used a saw and closed their eyes how bad the Mats were cut in the rear. More