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Webb Chevy Plainfield
Plainfield, IL
826 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Chevy, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 826 reviews
March 28, 2023
No greeting from any of the employees for extended period of time . Took 2 hours for an oil change . Zero directions where to go for check out and retain car . Second time coming and waiting over 2 hours for of time . Took 2 hours for an oil change . Zero directions where to go for check out and retain car . Second time coming and waiting over 2 hours for oil change last time . Will not be back More
by bguzaitis89
Employees Worked With
Ansala udawatte, Anthony Murray
Verified CustomerMarch 23, 2023
Will Perez was easy to work with and did an outstanding job getting me in my vehicle of my choice. job getting me in my vehicle of my choice. More
by msqueeto2
March 21, 2023
My experience in Webb Chevrolet Plainfield was great, good environment and the people are very helpful. Sergio Martínez help us get our dream car and he is very helpful. They make you feel like a family. good environment and the people are very helpful. Sergio Martínez help us get our dream car and he is very helpful. They make you feel like a family. Fue una experiencia muy bonita que nunca avía experimentado en otro dealer More
by Victor Chavez
March 17, 2023
Dropped my car off for my scheduled early morning appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car needed to fix something that I had nothing to do with, it was a sensor that went cray cray! Chevy disappointed me and so did this dealership with how long it took to get my car back AND the worse part is that I had to pay for it! $179.99 for a diagnostic check along with the part. Luckily I had an extended warranty and had to pay just my $100 deductible but still! 6 days to repair, uncalled for. I was inconvenienced. Now I'm thinking of trading my car in for a Honda Pilot because of this car & dealership. I shouldn't have to pay for a faulty sensor. More
by Disappointed customer
Employees Worked With
Anthony Murray, Melissa Randall
March 15, 2023
Jim Ceci helped us with our purchase, pleasure to deal with. No pressure sales. He took time to spend with my wife to explain all the new gadgets in car. Helped set up on star too. with. No pressure sales. He took time to spend with my wife to explain all the new gadgets in car. Helped set up on star too. More
by Robbo76
