Webb Chevy Plainfield

Back in March I brought in my 2012 Chevy Traverse in because I was told it need a timing chain replacement and I was best of at a dealership. Wow was my mechanic wrong. I ended taking it to Webb Chevy a because I was told it need a timing chain replacement and I was best of at a dealership. Wow was my mechanic wrong. I ended taking it to Webb Chevy and let them do it and they charged me roughly $3,500. Shortly after they did the timing chain I got a message of low oil. When I went to check it I found out that they didn't even reinstall the dipstick. Then some time toward the end of July or beginning of August my check engine light came on. I believe it took this long only because I wasn't driving in to work everyday. So I took it back there. First they told me it was my battery, $300, then they said it was the battery. Told me they could re-diagnose it for another charge. I just do it and then they said it was the alternator and would be $1,400. I decided to have my mechanic do it. Shorty after that the check engine came back on and when I tool it back they said it was still my charging system. Now fast forward to the end of December I started to hear a noise and the said that my pistons are shot and would need to have a new engine and exhaust put in $10,000. Now I may not be a mechanic by trade but I am extremely mechanically inclined and have not had less then 240,00 miles on any of my previous Chevy vehicles. But consider they didn't install the dipstick and could properly diagnose the problem when it was brought back to them it makes me wonder what they messed up when they did the timing chain. To make matters worse when I was called by the Service manager to make sure I new what the problems were, because I picked it up after service hours, and he tried to make me feel it was my fault even after I was trying to explain all this to him. I am not one to write reviews but I felt this need to be shared and I can guarantee that I will NEVER do any Business with Webb Chevy again. More

I walked into Webb Chevrolet of Plainfield to buy my first Chevy. As I walked in I was immediately greeted by Tarek Masri. Told him what I wanted and he got me everything and more with no hassle. The mo first Chevy. As I walked in I was immediately greeted by Tarek Masri. Told him what I wanted and he got me everything and more with no hassle. The most important thing about buying a car is the salesperson. You can buy the same car from many different dealers but it is extremely hard to find a salesperson you are comfortable with. If you go see Tarek Masri at Webb Chevrolet in Plainfield you will not be disappointed. Thank you for the wonderful experience Tarek. I love my new Equinox. More

I had a great time at Webb Chevrolet buying my first car. My salesman, Daryl was extremely helpful and made buying my first car an enjoyable experience! I definitely recommend! My salesman, Daryl was extremely helpful and made buying my first car an enjoyable experience! I definitely recommend! More

walt47ski James Ceci was awesome consult. He was real helpful since we are Deaf Couple. His ASL was big benefit for us to understand the deal and leasing. Hope James Ceci was awesome consult. He was real helpful since we are Deaf Couple. His ASL was big benefit for us to understand the deal and leasing. Hopefully he'll stay with Webb Chevy as family. Million and one thanks to James Ceci and Family of Webb Chevy / Plainfield More

Service is terrible Car buying experience was good. The service center is only interested in getting your money, seeing that gm pays less...They are not interested in te Car buying experience was good. The service center is only interested in getting your money, seeing that gm pays less...They are not interested in teturn customers, only short term money! More

Excellent customer service Shopped online for a 2018 Nissan Maxima and found one at Webb Chevrolet. Contacted them and they immediately set me up for an appointment. Had to can Shopped online for a 2018 Nissan Maxima and found one at Webb Chevrolet. Contacted them and they immediately set me up for an appointment. Had to cancel but they were very accommodating and flexible in their hours of when I was available. I met with Jason and he was great. Told me all about the car and ran a carfax report for me. There was no pressure from him which is surprising as I'm used to going to dealerships and getting a full-court press to buy a car. I wanted to think about the purchase for a few days (not an impulse buyer) and Jason was very understanding and accommodating. When I decided to buy, I contacted Jason and upon my arrival, Jason had all the documents ready to go. The only holdup was the financing department. We had to wait a while to get in. All in all, the people at Webb Chevrolet were very professional and customer friendly. I would definitely recommend them to family and friends. Big thanks to Jason for his outstanding customer service. More

New minivan Michael Cummings is amazing So customer driven and thinking of all the things that matter in their lives. As a mom of five be made sure we had every Michael Cummings is amazing So customer driven and thinking of all the things that matter in their lives. As a mom of five be made sure we had everything in our price range Thanks More

First time car buyer I got the car I loved with a great deal! Can’t thank Gee and the rest of the Webb Chevrolet family for making my first car buying experience, an excel I got the car I loved with a great deal! Can’t thank Gee and the rest of the Webb Chevrolet family for making my first car buying experience, an excellent one. I highly recommend them for your next car purchase. More

Ask for Gee! Gee Marchbanks was amazing. He listened to things that I wanted in a vehicle and recommended something that I didn't expect, but now love! I would hi Gee Marchbanks was amazing. He listened to things that I wanted in a vehicle and recommended something that I didn't expect, but now love! I would highly recommend working with him! More

super service my salesman was very helpful and fun to be with. handled everything for me like a pro. every one there was nice and fun to be around on a Saturday. my salesman was very helpful and fun to be with. handled everything for me like a pro. every one there was nice and fun to be around on a Saturday. Jason Nowakowski was my guy go see him. More