Webb Chevy Plainfield - Service Center

Waited a little over 2 hours for my oil change, which is fine, but then I’m told a brake light is out and they had no time to change it. I was going out of state the next day, so I quickly went to a tire pl fine, but then I’m told a brake light is out and they had no time to change it. I was going out of state the next day, so I quickly went to a tire place to have them replace it. It cost me more than the dealer but it had to get done. Also, I got a voicemail and text after I left the dealer to try and drop off the dealer copy of receipt that they accidentally gave me. I’ll try to mail it. So, I’m out the extra money I paid to get my brake light replaced plus the price of a stamp to mail this receipt. I’m going to get my 3 tires replaced at the tire place I went to, instead of the dealer, since it’s a huge price difference. I have never given the dealership a poor review until now. I don’t need the red carpet anywhere I go, but I expect to be treated like a valued customer. More

Service was great as it has been in the past. The service member was very professional. The service member was very professional. More

Webb service department is top tier in my book. John was extremely welcoming and helpful. Love to meet fellow technicians when booking my service. John was extremely welcoming and helpful. Love to meet fellow technicians when booking my service. More

Best staff! ! On time, Devin is a pleasure to work with and extremely knowledgeable!! Always love going there ! On time, Devin is a pleasure to work with and extremely knowledgeable!! Always love going there More

Great customer service, service department is great. Tbey can do better in there prices, but overall there service is good. . Tbey can do better in there prices, but overall there service is good. . More

Service writers are fine,mechanics lazy and only fix what they want.Brought 2 different trucks there just normal chevy issues can't do nothing about it,bring it to Darcy and they fix it. they want.Brought 2 different trucks there just normal chevy issues can't do nothing about it,bring it to Darcy and they fix it. More

For my first oil Service at Webb Chevrolet I thought the service writer was very nice. He answered all my questions. service writer was very nice. He answered all my questions. More

Devin has been very responsive and helpful. I have my car back and he is working on my reimbursement for the rental car and keeping me updated on where we are in the process. I have my car back and he is working on my reimbursement for the rental car and keeping me updated on where we are in the process. More

I was only in for an oil change on my 2018 Tahoe, however Kyle was courteous and informative. He advised me of a clicking noise in my rear brakes. We couldn't pinpoint the issue, but at least I'm aware of Kyle was courteous and informative. He advised me of a clicking noise in my rear brakes. We couldn't pinpoint the issue, but at least I'm aware of it now. As far as the service itself, it was taken care of quickly and professionally. More

Work was performed in a quick and professional manner. I was seen on time and a very short wait to get it finished I was seen on time and a very short wait to get it finished More