Webb Chevy Plainfield - Service Center

Could be a little faster having to write a minimum 15 words sucks makes me not want to take survey words sucks makes me not want to take survey More

My brand new truck with 55 miles on it broke down, took it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to be installed while my new truck was in. Floor Mats were never installed even though paperwork said it was. How would I know that my engine was actually fixed too if they said my floor Mats were installed but they weren't? After waiting for an hour someone installed them, but did a horrible job. Almost looks like they used a saw and closed their eyes how bad the Mats were cut in the rear. More

Nicolas J. answered all of my questions. Great job! I will not hesitate to drop by this parts department again. answered all of my questions. Great job! I will not hesitate to drop by this parts department again. More

Second time we've made a purchase with Jim at Webb Chevy! He was again very attentive to all needs for the vehicle, including the service department successfully installing a hitch. Jim smoothly and knowle He was again very attentive to all needs for the vehicle, including the service department successfully installing a hitch. Jim smoothly and knowledgeably took us through all the steps at our pace. More

Had issue with vehicle consuming too much oil so took for repair. About 2 years ago GM was fixing cars with this issue for free and when I inquired to get mine repaired at that time they would not do so sinc repair. About 2 years ago GM was fixing cars with this issue for free and when I inquired to get mine repaired at that time they would not do so since it was not consuming too much oil then. The car was purchased with low mileage so now two years later when I now have the problem they refuse to fix it. $5500 repair. So tried to be proactive and would not replace bad parts and now they refuse to fix it for a problem they are well aware of they are experiencing with the equinox. Will never buys GM vehicle again. More

People in the service department are great very helpful and trying to get it done as soon as possible I wish this dealer had loaners cars for the time my car is being fixed and trying to get it done as soon as possible I wish this dealer had loaners cars for the time my car is being fixed More

My oil change experience was great. They made scheduling so easy to accommodate my work schedule! They made scheduling so easy to accommodate my work schedule! More

Great service good communication Trans took a long time to come in but had a loaner car for the whole time so it worked out to come in but had a loaner car for the whole time so it worked out More

My oil change experience was great. I was able to get in the same day and was out at a good time. I have a busy schedule and meant a lot. I was able to get in the same day and was out at a good time. I have a busy schedule and meant a lot. More

Experience was good. I didn’t think about a shuttle until I was thinking about how to get to dealer to pick up my truck. Had to bother a friend for a ride. I didn’t think about a shuttle until I was thinking about how to get to dealer to pick up my truck. Had to bother a friend for a ride. More