Webb Chevy Plainfield - Service Center

I had a 10am appointment. This is the first time I was disappointed with your service department. I waited 2 1/2 hour just to have my tire approved for free replacement.. I t This is the first time I was disappointed with your service department. I waited 2 1/2 hour just to have my tire approved for free replacement.. I than called my sister to pick me up because they had to go and get the tire and they didn't know how long it would take. I received a call that my car was ready at 6PM. More

Great establishment! Nice friendly workers who made sure my care was up to part. Thank you!! Nice friendly workers who made sure my care was up to part. Thank you!! More

Drive right by and go to another Chevy dealership. You can wait in comfort, save time and money elsewhere. You can wait in comfort, save time and money elsewhere. More

Great Service and Great Customer Support even if GM is dropping the ball on the chips for the Silverado and not keeping the dealership in the loop dropping the ball on the chips for the Silverado and not keeping the dealership in the loop More

I scheduled an online last minute appointment for an issue with my defrost at the end of the business day. They got me all checked in and called me early the next morning with the diagnostic and estimat issue with my defrost at the end of the business day. They got me all checked in and called me early the next morning with the diagnostic and estimate repair. Repair was completed in a timely manner and I was back on the road by early afternoon. Very professional and courteous service. More

Oil change appointment took over 2. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. 7 hours total. No consideration for my time. Half hour before close the dealer offers to drive me home? More

Great, friendly service. The people involved with the service of my truck was outstanding. Great job all around. The people involved with the service of my truck was outstanding. Great job all around. More

The service here is great. Get an early morning appointment and you will be done in no time. Get an early morning appointment and you will be done in no time. More

the service department was prompt and courteous, I appreciate the shuttle service that was offered. appreciate the shuttle service that was offered. More

I had to call to see when my truck would be done. I was told it's be done at 1. I was called at 3:30 saying it was finally done. That was to late for me to pick up and my truck had to sit until Sun I was told it's be done at 1. I was called at 3:30 saying it was finally done. That was to late for me to pick up and my truck had to sit until Sunday. It was covered in bird xxxx form being parked under a tree for 2 days. More