Webb Chevy Plainfield - Service Center
Plainfield, IL
254 Reviews of Webb Chevy Plainfield - Service Center
I scheduled an online last minute appointment for an issue with my defrost at the end of the business day. They got me all checked in and called me early the next morning with the diagnostic and estimat issue with my defrost at the end of the business day. They got me all checked in and called me early the next morning with the diagnostic and estimate repair. Repair was completed in a timely manner and I was back on the road by early afternoon. Very professional and courteous service. More
Oil change appointment took over 2. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. 7 hours total. No consideration for my time. Half hour before close the dealer offers to drive me home? More
the service department was prompt and courteous, I appreciate the shuttle service that was offered. appreciate the shuttle service that was offered. More
I had to call to see when my truck would be done. I was told it's be done at 1. I was called at 3:30 saying it was finally done. That was to late for me to pick up and my truck had to sit until Sun I was told it's be done at 1. I was called at 3:30 saying it was finally done. That was to late for me to pick up and my truck had to sit until Sunday. It was covered in bird xxxx form being parked under a tree for 2 days. More
I had an oil change and inspections done. The battery needed replacing. Everything else was fine. It took about 2-1/2 hours for the total job. I thought that was a bit lengthy. Otherwise, my The battery needed replacing. Everything else was fine. It took about 2-1/2 hours for the total job. I thought that was a bit lengthy. Otherwise, my experience was completely satisfactory. The service advisor was knowledgeable, helpful, and he communicated the status of the job very well. More
Great place to buy a car. Service people a friendly and helpful but nit pushy like other places. I will refer everyone I know that needs a car here. Service people a friendly and helpful but nit pushy like other places. I will refer everyone I know that needs a car here. More
Brought truck in for oil change and recall notice. Advised of bad sensor for coolant level and was told recall took care of issue. Drove vehicle for less than a day and coolant sensor issue went off a Advised of bad sensor for coolant level and was told recall took care of issue. Drove vehicle for less than a day and coolant sensor issue went off again on dash. Problem not fixed. More