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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
260 Reviews

260 Reviews of Webb Chevy Plainfield - Service Center

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January 11, 2023

took care of me,great work. ..no waiting in and out.. .will come back when ready..for next appt. all went well..... More

by dj5510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Jan 18, 2023 -

Webb Chevy Plainfield responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 05, 2023

Provided good service and explained pricing. Service was done quickly. Tire rotation and battery service. More

by dooling10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Jan 06, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to be of assistance to you in the future!

December 31, 2022

I had a 10am appointment. This is the first time I was disappointed with your service department. I waited 2 1/2 hour just to have my tire approved for free replacement.. I t More

by cjoenlu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Jan 05, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we hare sorry to hear that this happened and will have a Manager reach out to discuss this further.

December 30, 2022

Great establishment! Nice friendly workers who made sure my care was up to part. Thank you!! More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Jan 05, 2023 -

Webb Chevy Plainfield responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again in the future!

December 27, 2022

Drive right by and go to another Chevy dealership. You can wait in comfort, save time and money elsewhere. More

by pjedwards31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

December 23, 2022

Great Service and Great Customer Support even if GM is dropping the ball on the chips for the Silverado and not keeping the dealership in the loop More

by CLSchroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 22, 2022

I scheduled an online last minute appointment for an issue with my defrost at the end of the business day. They got me all checked in and called me early the next morning with the diagnostic and estimat More

by kayrod1556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Dec 24, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 17, 2022

Oil change appointment took over 2. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. More

by Laurebruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Dec 20, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this happened and will have a Manager reach out to discuss this further.

December 11, 2022

Great, friendly service. The people involved with the service of my truck was outstanding. Great job all around. More

by daryltappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Dec 13, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 07, 2022

The service here is great. Get an early morning appointment and you will be done in no time. More

by lursasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
Dec 09, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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