Webb Hyundai Mitsubishi - Service Center

I always have great service. The only problem I had was the parking, but understandable with new construction. Difficult for servicing. The only problem I had was the parking, but understandable with new construction. Difficult for servicing. More

The service team is excellent. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. More

Damaged vehicle to get me to pay and then tried to sell me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, failed to find the cause of the USB charging issue. Left greasy hand prints on drivers fender and drivers door. Turned on the HVAC system which I specifically turned off and they adjusted the controls which had nothing to do with the service. They moved items in the car and didnt put them back. Highland location is equally incompetent on my Palisade. Parts ordered by the service dept and they never called back after 6months of waiting. Then they decided not even to replace the component under warranty and did a quick fix instead. Follow up service they decided to do an oil change on the vehicle without asking or advising when we had just paid to have it done and they put lower quality oil in vehicle. It has been 3 months since the part was supposedly ordered for that visit and no call. However the part is in stock when I called and they offered no apologies. The entire service system at both locations is disgusting. subpar. Is it a reflection of management or ownership? More

I have been dealing with Jim for 12 years and I trust him with my billfold (obviously!), great guy. Webb has never let me down. I could probably get the work done less expensive somewhere else but here I k with my billfold (obviously!), great guy. Webb has never let me down. I could probably get the work done less expensive somewhere else but here I know I am getting quality parts and good workmanship. I depend on my car to be reliable and Webb has given me that. More

I arrived on time for my appointment and was able to get in and out very quickly. in and out very quickly. More

I experienced great service, as always - thank you, Jim Devault! Efficient, friendly, reliable. Thank you. Devault! Efficient, friendly, reliable. Thank you. More

Very clean nice employees work done in a timely fashion communication very good let’s you know what you need communication very good let’s you know what you need More

Great customer service as always! Webb Hyundai is the best experience I've had with a dealership ever! Fast, friendly, and honest! Great job Jim and crew!!! Webb Hyundai is the best experience I've had with a dealership ever! Fast, friendly, and honest! Great job Jim and crew!!! More

Always fast and friendly. Even though I live in Highland, I don't mind driving to Merrillville because the service is GREAT. Even though I live in Highland, I don't mind driving to Merrillville because the service is GREAT. More

Did not do the recall on the engine. But the employees was very nice to me But the employees was very nice to me More